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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 500316982
Report Date: 12/09/2019
Date Signed: 12/09/2019 10:51:36 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/04/2019 and conducted by Evaluator Cynthia Brannon
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20191204093247
FACILITY NAME:BRET HARTE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
500316982
ADMINISTRATOR:NUNES, HEIDIFACILITY TYPE:
850
ADDRESS:909 GLENN AVENUETELEPHONE:
(209) 576-4673
CITY:MODESTOSTATE: CAZIP CODE:
95358
CAPACITY:72CENSUS: 48DATE:
12/09/2019
UNANNOUNCEDTIME BEGAN:
07:15 AM
MET WITH:Kimbra DraperTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Facility is not following admission agreement
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) arrived at facility to conduct an unannounced complaint inspection. LPA reviewed the complaint allegation and closed the complaint during today's inspection. LPA met with Kimbra Draper, Coordinator.

LPA observed parents and children waiting for the gate to be unlocked. The gate was unlocked at 8 am. The children went to their perspective classrooms. The classrooms opened their doors at 8:01 am, 8:02 am and 8:05 am.

During today's inspection, LPA interviewed parents, staff, and reviewed documentation. Interviews reflect on 12/4/2019, classroom #2, the doors opened to allow children into the classroom was between 8:15 am and 8:20 am. Interviews reflect that the substitute teacher called in sick and another substitute teacher was in route. There were two instructional paraprofessionals that are qualified teachers. Due to Modesto Unified School Program, paraprofessionals are not allowed to open the doors until the teacher arrives in the classroom.
CONTINUED ON FOLLOWING PAGE
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Michael DuarteTELEPHONE: (559) 650-7874
LICENSING EVALUATOR NAME: Cynthia BrannonTELEPHONE: (559) 341-5155
LICENSING EVALUATOR SIGNATURE:

DATE: 12/09/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20191204093247
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: BRET HARTE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 500316982
VISIT DATE: 12/09/2019
NARRATIVE
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Based upon the information gathered, the preponderance of evidence standard has been met; therefore, the above allegation is found to be substantiated.

Per California Code of Regulations Title 22, Division 12, this deficiency to be cited. Exit interview conducted with coordinator, Kimbra Draper. POC/Appeal Rights were given and discussed. A copy of this report need to be placed in facility file for public review. A Notice of Site Visit was posted on parent board.

A COPY OF THIS REPORT IS TO REMAIN IN THE FACILITY FOR PUBLIC REVIEW.
THIS REPORT SHALL BE MADE AVAILABLE TO THE PUBLIC UPON REQUEST.
To order forms, etc. visit our website at www.ccld.ca.gov
SUPERVISOR'S NAME: Michael DuarteTELEPHONE: (559) 650-7874
LICENSING EVALUATOR NAME: Cynthia BrannonTELEPHONE: (559) 341-5155
LICENSING EVALUATOR SIGNATURE:

DATE: 12/09/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 04-CC-20191204093247
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: BRET HARTE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 500316982
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/09/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/23/2019
Section Cited
CCR
101219(a)
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Admission Agreements. The licensee and the child's authorized representative shall jointly complete a current individual written admission agreement for the child. This requirement was not met as evidenced by information obtained by LPA during interviews and observation. Admission agreement states that classroom arrival hours are from 8 am to 11 am. On 12/4/2019, children were denied access to classroom until the arrival of the substitute teacher.
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Per Kimbra Draper, the site administators will now step into the preschool classrooms as needed, to ensure that the children are allowed to be in the classrooms at 8 am, as stated in the admission agreement. Documentation of this agreement will be sent to the Fresno Community Licensing office by 12/23/19.
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The substitute teacher arrived between 8:15 and 8:20 am. The weather was cold and raining. The children and parents stayed outside until the doors opened. This is a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Michael DuarteTELEPHONE: (559) 650-7874
LICENSING EVALUATOR NAME: Cynthia BrannonTELEPHONE: (559) 341-5155
LICENSING EVALUATOR SIGNATURE:

DATE: 12/09/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 3