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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 503607701
Report Date: 09/11/2025
Date Signed: 09/11/2025 12:08:28 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/05/2025 and conducted by Evaluator Erica Pacheco
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20250905154703
FACILITY NAME:CHILDREN'S CRISIS CENTER-GUARDIAN HOUSEFACILITY NUMBER:
503607701
ADMINISTRATOR:GARCIA, COLLEENFACILITY TYPE:
850
ADDRESS:246 WEST F STREETTELEPHONE:
(209) 577-0138
CITY:OAKDALESTATE: CAZIP CODE:
95361
CAPACITY:26CENSUS: 14DATE:
09/11/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Juan VasquezTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Staff are providing expired food to children
INVESTIGATION FINDINGS:
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On 09/11/2025, Licensing Program Analyst (LPA) Erica Pacheco conducted an unannounced complaint inspection to gather information to investigate the above allegation. LPA met with Site Supervisor Juan Vasquez, toured the facility inside and outside and a census was taken. LPA explained and discussed the allegation and findings with Site Supervisor.

LPA investigated the above allegation. During the investigation, LPA interviewed staff, reviewed and obtained facility records. LPA also inspected the kitchen, refrigerator and pantry area. During inspection, LPA observed old expired packages of lunch meat and cheese in the refrigerator. In the pantry area, there were boxes of pasta and three containers of peanut butter that were expired.

Based upon observation, the preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED.
(continued on 9099-C)
Substantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Erica Pacheco
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20250905154703
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: CHILDREN'S CRISIS CENTER-GUARDIAN HOUSE
FACILITY NUMBER: 503607701
VISIT DATE: 09/11/2025
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 1, this deficiency is cited on the attached LIC 9099D.

An exit interview conducted with Site Supervisor Juan Vasquez. A copy of this report and Appeal Rights were provided and discussed with Site Supervisor. A Notice of Site Visit Form shall be posted and must remain posted for 30 days.
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Erica Pacheco
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 04-CC-20250905154703
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: CHILDREN'S CRISIS CENTER-GUARDIAN HOUSE
FACILITY NUMBER: 503607701
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/11/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/10/2025
Section Cited
CCR
101227(a)(8)
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(a) In child care centers providing meals to children, the following shall apply:
(8) Commercial foods shall be approved by appropriate federal, state. All foods shall be selected, transported, stored, prepared and served so as to be free from contamination and spoilage and shall be
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Site Supervisor ensured that all expired items were immediately tossed in the trash while LPA was present. Site Supervisor will submit plan of how the center will ensure expired food is discarded by expiration date to the Fresno CCL Office by 10/10/2025.
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fit for human consumption..
This requirement was not met as evidenced by: LPA inspected the kitchen, refrigerator, and pantry which revealed several expired food items.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Erica Pacheco
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3