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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 503810038
Report Date: 07/15/2025
Date Signed: 07/15/2025 01:17:41 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/08/2025 and conducted by Evaluator Erica Pacheco
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20250708104724
FACILITY NAME:ACADEMIC'S PLUS LEARNING CENTERFACILITY NUMBER:
503810038
ADMINISTRATOR:TOOR, HARINDERFACILITY TYPE:
850
ADDRESS:3217 TULLY RDTELEPHONE:
(209) 702-2112
CITY:MODESTOSTATE: CAZIP CODE:
95350
CAPACITY:30CENSUS: 22DATE:
07/15/2025
UNANNOUNCEDTIME BEGAN:
09:40 AM
MET WITH:Bilda MayberryTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Licensee does not operate facility within the conditions and limitations specified on the license
INVESTIGATION FINDINGS:
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On July 15, 2025, Licensing Program Analyst (LPA) Erica Pacheco conducted an unannounced complaint inspection regarding the above allegation. LPA met with licensee Bilda Mayberry, toured the facility inside and outside and a census was taken. LPA explained and discussed the allegation with Bilda Mayberry.

LPA investigated the above allegation. During the course of the investigation, LPA interviewed staff, conducted facility observations, and reviewed and obtained facility records. After interviews and review of records, it was determined that child #2 is seven (7) years old. This facility is only licensed for ages two (2) through six (6) years old. The facility is operating outside of the limitations specified on the license.

Based on LPA's interview, observations and record review, the preponderance of the evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED.
(continued on 9099-C)
Substantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Erica Pacheco
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 04-CC-20250708104724
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: ACADEMIC'S PLUS LEARNING CENTER
FACILITY NUMBER: 503810038
VISIT DATE: 07/15/2025
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 1, this deficiency is cited on the attached LIC 9099D.

An exit interview conducted with Licensee, Bilda Mayberry. A copy of this report and Appeal Rights were provided and discussed with Licensee.

A Notice of Site Visit Form was posted to parent's board and must remain posted for 30 days.
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Erica Pacheco
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 04-CC-20250708104724
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: ACADEMIC'S PLUS LEARNING CENTER
FACILITY NUMBER: 503810038
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/15/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/15/2025
Section Cited
CCR
101161(a)
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101161 Limitations on Capacity
(a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation. This requirement was not met as evidenced by: interviews conducted and record review.
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While LPA was present, the school age child was picked up by their guardian. Licensee will write a letter stating that she agrees to operate within the limitations of the license. Licensee will provide letter to LPA before leaving.
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It was revealed that the facility is providing care to a school age child (7 years old) without a school age license. This poses an immediate health, safety and/or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Erica Pacheco
LICENSING EVALUATOR SIGNATURE:

DATE: 07/15/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4