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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 515402881
Report Date: 10/14/2021
Date Signed: 10/14/2021 10:21:54 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/01/2021 and conducted by Evaluator Mikah Martinez
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20210701102636
FACILITY NAME:INGRAM FAMILY CHILD CARE HOMEFACILITY NUMBER:
515402881
ADMINISTRATOR:INGRAM, CHRISTY & SHAWNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 671-5162
CITY:YUBA CITYSTATE: CAZIP CODE:
95993
CAPACITY:12CENSUS: 0DATE:
10/14/2021
UNANNOUNCEDTIME BEGAN:
10:24 AM
MET WITH:Christy and Shawn IngramTIME COMPLETED:
10:40 AM
ALLEGATION(S):
1
2
3
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5
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8
9
Provider yelled at day care child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Martinez conducted an unannounced complaint visit and met with licensees Christy and Shawn Ingram. It was alleged the licensee yelled at a day care child. LPA Martinez interviewed two witnesses (W1 and W2) on 8/10/21 at 2:50PM who stated the provider called C1 "stupid" under her breath, however the provider did not yell. The two witnesses also stated that the licensee has not ever yelled at them. The licensee was interviewed on 7/9/21 and denied the allegation. The licensee stated she has never yelled at a child. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted.

The Notice of Site Visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISOR'S NAME: Erin VirruetaTELEPHONE: (530) 895-4325
LICENSING EVALUATOR NAME: Mikah MartinezTELEPHONE: (530) 895-4014
LICENSING EVALUATOR SIGNATURE:

DATE: 10/14/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/14/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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