515406415-6-29-2022-13-CC-MAVS-CGBT3F-20220714142212

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 515406415
Report Date: 06/29/2022
Date Signed: 06/29/2022 12:32:22 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/20/2022 and conducted by Evaluator Kirk Marks

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20220420103551

FACILITY NAME:	CREATIVE KIDS PRESCHOOL & DAYCARE		FACILITY NUMBER:	515406415
ADMINISTRATOR:	SHIDELER, DONNA		FACILITY TYPE:	840
ADDRESS:	1060 LINCOLN ROAD, SUITE F		TELEPHONE:	(530) 751-9217
CITY:	YUBA CITY	STATE: CA	ZIP CODE:	95991
CAPACITY:	25	CENSUS:	DATE:	06/29/2022
		UNANNOUNCED	TIME BEGAN:	12:00 PM
MET WITH:	Assistant, Martha Masih		TIME COMPLETED:	12:45 PM

ALLEGATION(S):

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Staff yell at day care children
Staff did not verify adult picking up day care child

INVESTIGATION FINDINGS:

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On 6/29/2022 at 12:00pm Licensing Program Analyst (LPA) Kirk Marks conducted a subsequent complaint investigation inspection to the facility for the purpose of delivering complaint findings. It was alleged that a staff member had been yelling at children in the facility. It was also alleged that a staff member did not verify the identification of an adult who picked up a child from the facility. On 4/21/2022 at 1:00pm LPA spoke with the facility Owner/Executive Director, Michelle Lightle. The owner stated not being aware that either allegation may have occurred. The owner stated that staff are required to properly identify any adults prior to allowing them to take any child from the facility and the staff have been trained to do this. LPA conducted interviews with three staff members (S1, S2 and S3) regarding the allegations. All three staff members stated that children are not yelled at in the facility and all stated that at times voices are raised because of how loud the children are when they are interacting.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Kirk Marks	TELEPHONE: (530) 895-5045
LICENSING EVALUATOR SIGNATURE:	DATE: 06/29/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/29/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20220420103551

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: CREATIVE KIDS PRESCHOOL & DAYCARE	FACILITY NUMBER: 515406415
	VISIT DATE: 06/29/2022

NARRATIVE

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(continued from page 1)

LPA conducted interviews with three children (C1, C2 and C3) in care at the facility. Two of the three children stated that staff do not yell at children and the third child stated that staff at times will yell at a child but explained that yelling means the staff need to get louder. All three said they liked the facility and felt safe there. All three staff also stated that they do not release children to an adult who has not been properly identified. None of the staff could recall a time when the allegation may have occurred. LPA reviewed the Sign in-out report from the facility and could not determine a time when this may have happened.
Through all interviews conducted and record review LPA was not able to determine that the alleged allegations occurred. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the allegation violations occurred, and the findings are unsubstantiated. An exit interview was conducted.
The Notice of Site Visit must be posted for 30 days.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Kirk Marks	TELEPHONE: (530) 895-5045
LICENSING EVALUATOR SIGNATURE:	DATE: 06/29/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/29/2022

LIC9099 (FAS) - (06/04)

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