<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 515406984
Report Date: 10/29/2019
Date Signed: 10/30/2019 04:18:19 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/21/2019 and conducted by Evaluator Laura Chavez
COMPLAINT CONTROL NUMBER: 13-CC-20191021102845
FACILITY NAME:OREGEL, ALEJANDRA FAMILY CHILD CARE HOMEFACILITY NUMBER:
515406984
ADMINISTRATOR:OREGEL, ALEJANDRAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 216-8044
CITY:YUBA CITYSTATE: CAZIP CODE:
95993
CAPACITY:14CENSUS: 2DATE:
10/29/2019
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Alejandra OregelTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Operating over capacity
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Laura Chavez conducted an unannounced complaint visit and met with Licensee Alejandra Orejel. It was alleged that the licensee was operating over capacity. The licensee was interviewed at 2:05pm and stated that the dates and times indicating she was operating over capacity she was picking children up from school and dropping them off at their homes while her assistant stayed at the facility caring for the remaining children in care. The licensee said she was not aware that the children she transports to and from school counted as part of her capacity. A review of Attendance Sheets provided by the licensee for September 2019 revealed that the licensee cared for 15 children on 9/2, between 2:45pm - 5:00pm, 9/3, between 2:49pm - 4:57pm, 9/4, between 1:00pm - 4:55pm, 9/5, between 2:48pm - 5:07pm, 9/6, between 2:49pm - 5:03pm, 9/9, between 2:47pm - 5:07pm, 9/10, between 2:49pm - 5:09pm, 9/11, between 2:47pm - 5:07pm, 9/12, between 2:50pm - 5:08pm, 9/13, between 2:50pm - 5:59pm, 9/16, between 2:47pm - 4:57pm, 9/17, between 2:45pm - 4:57pm, 9/18, between 1:00pm - 4:59pm, 9/19, between 2:47pm - 5:00pm, 9/20, between 2:47pm - 5:17pm, 9/23, between 2:45pm - 5:00pm, 9/24, between 2:47pm - 5:03pm, 9/25, between 2:49pm - 5:00pm, 9/26, between 2:50pm - 5:03pm, 9/27, between 2:47pm - 5:02pm, and 9/30, between 2:47pm - 5:00pm.

Report continued: See LIC 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Laura ChavezTELEPHONE: (530) 895-5914
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20191021102845
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: OREGEL, ALEJANDRA FAMILY CHILD CARE HOME
FACILITY NUMBER: 515406984
VISIT DATE: 10/29/2019
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview conducted.

The Notice of Site Visit must be posted for 30 days.
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Laura ChavezTELEPHONE: (530) 895-5914
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20191021102845
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: OREGEL, ALEJANDRA FAMILY CHILD CARE HOME
FACILITY NUMBER: 515406984
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/29/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/28/2019
Section Cited
CCR
102416(5)(a)
1
2
3
4
5
6
7
Staffing Ratio and Capacity. The capacity specified on the license shall be the maximum number of children for whom care can be provided.

This requirement is not met as evidenced by: a review of attendance records provided by the licensee indicating that she operated over
1
2
3
4
5
6
7
The licensee agrees to provide a written statement on how she will ensure operating within her licensed capacity.

The plan of correction shall be submitted to CCLD on or before 11/28/2019.
8
9
10
11
12
13
14
capacity for 21 days in September 2019.

This poses a potential health and safety risk to the children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Laura ChavezTELEPHONE: (530) 895-5914
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 3