525406754-3-15-2021-13-CC-MAVS-BZUW2V-20210407165456

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 525406754
Report Date: 03/12/2021
Date Signed: 03/15/2021 01:12:32 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/23/2021 and conducted by Evaluator Carrie Wisehart

COMPLAINT CONTROL NUMBER: 13-CC-20210223092446

FACILITY NAME:	LACEY'S LIL LEARNERS CHILD CARE CENTER		FACILITY NUMBER:	525406754
ADMINISTRATOR:	TWEEDT, LACEY		FACILITY TYPE:	830
ADDRESS:	645 ANTELOPE BLVD. #32 & #34		TELEPHONE:	(530) 604-1475
CITY:	RED BLUFF	STATE: CA	ZIP CODE:	96080
CAPACITY:	19	CENSUS: 6	DATE:	03/12/2021
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Lacey Tweedt		TIME COMPLETED:	09:15 AM

ALLEGATION(S):

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Unqualified staff providing care and supervision for day-care children.
Classroom operating out of ratio.

INVESTIGATION FINDINGS:

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On 3/12/21, Licensing Program Analyst (LPA) Carrie Wisehart conducted a subsequent complaint investigation inspection to the facility via tele-inspection due to the current state of emergency regarding the COVID-19 outbreak, for the purpose of delivering complaint findings. It was alleged that unqualified staff who don’t have the required early education units (ECE) are providing care and supervision for day-care children and that the classrooms are operating out of the 4:1 staff/infant ratio.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie Wisehart	TELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:	DATE: 03/12/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20210223092446

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LACEY'S LIL LEARNERS CHILD CARE CENTER	FACILITY NUMBER: 525406754
	VISIT DATE: 03/12/2021

NARRATIVE

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Unqualified staff are providing care and supervision for day-care children

The licensee was interviewed on 2/23/21 at 11:18 am; 3/4/21 at 8:49 am 3/8/21 at 8:56 am. The licensee acknowledged that staff S3 had less ECE units than originally thought and apologized because she had been left alone to open the infant side.

The LPA reviewed the staff’s transcripts and observed that three staff (S1/S2/S3) did not meet the requirements to be working alone with infants in care. The LPA also reviewed the staff schedule and infant attendance for the week of 2/1-2/5/21. The LPA observed that the fully qualified teacher did not arrive to work until 9:30 am but infants in care were being dropped off as early as 7:22 am.

The classrooms are operating out of ratio.

The licensee was interviewed on 2/23/21 at 11:18 am; 3/4/21 at 8:49 am 3/8/21 at 8:56 am. The licensee denied the allegations stating that as a business she is required to be operating within ratios and that she is constantly asking her staff for numbers.

Throughout the course of the investigation the LPA conducted 8 interviews with witnesses. 3 out of 8 interviews conducted with witnesses on 2/23/21, 3/5/21 and 3/8/21 confirmed the allegation and were consistent in their statements, stating they had observed staff working outside ratio requirements, leaving one staff to care for more than four infants and/or to solely supervise awake infants. This exceeds the ratio requirement.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22) is being cited on the attached LIC 9099D. The LIC 9224 was and this report was provided and discussed with the licensee. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days. All licensing reports are public information and must be made available upon request for at least three years.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie Wisehart	TELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:	DATE: 03/12/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2021

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20210223092446

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LACEY'S LIL LEARNERS CHILD CARE CENTER	FACILITY NUMBER: 525406754
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 03/12/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 03/12/2021 Section Cited CCR 101416.2 (c)(1)	1 2 3 4 5 6 7	Infant Care Teacher Qualifications and Duties 101416.2(c)(1) To be a fully qualified infant care teacher, a teacher shall have the following: Completion, with passing grades, of 12 post secondary semester or equivalent quarter units in early childhood or child development education at an accredited or approved college or university.	1 2 3 4 5 6 7	The licensee will provide a written staff schedule and staff transcripts to show qualified staff are available to provide adequate coverage including for break/lunches. The staff schedule and transcripts will be sent to CCL by 3/15/21.
	8 9 10 11 12 13 14	This requirement was not met as evidenced by: Based on observation of records and interviews the licensee allowed S3 to open and work alone with infants without the required ECE units. This poses an immediate heath and safety risk to children in care.	8 9 10 11 12 13 14
Type A 03/12/2021 Section Cited CCR 101416.5(b)	1 2 3 4 5 6 7	Staff-Infant Ratio 101416.5(b)There shall be a ratio of one teacher for every four infants in attendance. This requirement was not met as evidenced by: Based on interviews the licensee allowed staff to work outside of the 1:4 infant ratios.	1 2 3 4 5 6 7	The licensee will provide a written staff schedule and current infant attendance to include normal drop off /pick up times to show staff and infants are maintained within Title 22 1:4 ratio. The staff schedule and infant attendance will be sent to CCL by 3/15/21.
	8 9 10 11 12 13 14	This poses an immediate heath and safety risk to children in care.	8 9 10 11 12 13 14

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie Wisehart	TELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:	DATE: 03/12/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2021

LIC9099 (FAS) - (06/04)

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