525406754-4-3-2025-13-CC-MAVS-DFLVPY-20250410163727

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 525406754
Report Date: 04/03/2025
Date Signed: 04/03/2025 12:07:25 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/21/2025 and conducted by Evaluator Sydney Sims

COMPLAINT CONTROL NUMBER: 13-CC-20250121103048

FACILITY NAME:	LACEY'S LIL LEARNERS CHILD CARE CENTER		FACILITY NUMBER:	525406754
ADMINISTRATOR:	GALVEZ, AMBER		FACILITY TYPE:	830
ADDRESS:	645 ANTELOPE BLVD. #32		TELEPHONE:	(530) 604-1475
CITY:	RED BLUFF	STATE: CA	ZIP CODE:	96080
CAPACITY:	19	CENSUS:	DATE:	04/03/2025
		UNANNOUNCED	TIME BEGAN:	11:18 AM
MET WITH:			TIME COMPLETED:	12:17 PM

ALLEGATION(S):

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Infant sustained unexplained bruises

INVESTIGATION FINDINGS:

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On 4/03/25 at 11:18am, Licensing Program Analyst (LPA) Sydney Sims conducted an unannounced complaint inspection, and met with Director Amber Galvez. It was alleged that Infant sustained unexplained bruises, specifically that child C1 sustained bruising while in care on C1’s arms and shoulder.

The Director was interviewed on 1/29/25 at 2:07pm and denied the allegation stating that the child did not obtain the bruising at the facility, and that staff observed a bruise on C1 on 1/13/25 and disclosed the bruise to C1's parent but that staff were unaware of any bruising that occurred on 1/16/25. Director stated that C1’s bruising was not sustained at the facility.

Four staff were interviewed on 1/29/25 and 3/3/25, and S1 – S2 and S4 denied the allegations stating that C1 did not sustain the bruising while in care at the facility and that staff do not grab children by the arms only under the arm pits. S3 had no knowledge of the allegation.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Sydney Sims	TELEPHONE: (916) 365-5731
LICENSING EVALUATOR SIGNATURE:	DATE: 04/03/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20250121103048

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LACEY'S LIL LEARNERS CHILD CARE CENTER	FACILITY NUMBER: 525406754
	VISIT DATE: 04/03/2025

NARRATIVE

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Although C1 did sustain bruising it could not be determined if the incident to cause bruising occurred at the facility.

During today’s inspection, the facility was toured and LPA observed 7 children in care.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the Director Amber Galvez . Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Sydney Sims	TELEPHONE: (916) 365-5731
LICENSING EVALUATOR SIGNATURE:	DATE: 04/03/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025

LIC9099 (FAS) - (06/04)

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