525407038-8-26-2022-13-CC-MAVS-CHRVCP-20220829161924

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 525407038
Report Date: 08/26/2022
Date Signed: 08/26/2022 10:07:31 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/14/2022 and conducted by Evaluator Carrie Wisehart

COMPLAINT CONTROL NUMBER: 13-CC-20220714145729

FACILITY NAME:	BUSY BEES PRESCHOOL		FACILITY NUMBER:	525407038
ADMINISTRATOR:	KNOWLES, DEANN		FACILITY TYPE:	850
ADDRESS:	186 E FIG LANE		TELEPHONE:	(530) 680-9118
CITY:	CORNING	STATE: CA	ZIP CODE:	96021
CAPACITY:	54	CENSUS: 21	DATE:	08/26/2022
		UNANNOUNCED	TIME BEGAN:	08:20 AM
MET WITH:	Deann Knowles		TIME COMPLETED:	09:00 AM

ALLEGATION(S):

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Staff handled day care children in a rough manner
Staff forced day care child to wake up from nap

INVESTIGATION FINDINGS:

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On 8/26/22 at 8:20 am, Licensing Program Analyst (LPA) Carrie Wisehart conducted a subsequent complaint investigation inspection to the facility for the purpose of delivering complaint findings.
It was alleged staff handled day care children in a rough manner by grabbing/pulling C1 by the arm and that staff forced day care child C2, to wake up from a nap by rolling child off a mat.

The Licensee was interviewed on 7/21/22 and 8/8/22 and denied the allegations expressing that C1 is dramatic but responds best to touch when trying to calm the child so staff would have placed hand on the child’s arm but not in a rough or hurtful manner. The licensee also denied that children are awaken and dumped off their beds, though staff do play slide with the children using the beds.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie Wisehart	TELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:	DATE: 08/26/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20220714145729

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: BUSY BEES PRESCHOOL	FACILITY NUMBER: 525407038
	VISIT DATE: 08/26/2022

NARRATIVE

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The LPA interviewed 3 out of 3 staff on 7/21/22. S1 acknowledged C1 was acting emotional so staff placed their hand on C1’s upper arm which resulted in the child expressing pain, however, the staff denied using any pressure and that it was just an emotional response from the child. The other 2 staff denied witnessing the incident. S2 denied waking C2 up from a nap but acknowledged the child was sitting on the edge of the bed and the child rose up the same time staff was lifting the bed, so it may have looked like S2 was rolling the child. The LPA interviewed 5 out of 5 children on 7/21/22. C1 stated that a staff grabbed the child’s upper arm and the child claimed it kind of hurt on more then one occasion, however, the child could not identify any staff as being involved. All other children interviews denied witnessing staff grabbing children by the arms but 2 children interviews indicated that staff do roll them off their mats and it’s considered fun, but none confirmed that they are forced to wake up, including C2 who was alleged to have been woken up and rolled. The LPA interviewed 4 out of 4 witnesses. W1 confirmed that C1 is dramatic and often says, “ouch” even with a light touch to the shoulder. No witnesses had any concerns about staff grabbing and pulling children. W2 denied that C2 had ever been forced to wake up and then rolled off the bed. No other witnesses expressed any concerns.

The LPA has determined that C1 acknowledged saying “ouch” when an unidentified staff placed their hand on the child’s upper arm and S1 acknowledged touching the child’s arm but in a light manner as touch calms the child. Per W1, the child has a history of saying “ouch” even when it’s not warranted therefore, the LPA was unable to determine if pain was actually caused or if the response was truly emotional. Also, S2 acknowledged rolling C2’s bed when the child was standing up but denied it was used to wake the child up. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.
Notice of Site Visit shall be posted for 30 days from today's visit.

SUPERVISOR'S NAME: Megan Aviles	TELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Carrie Wisehart	TELEPHONE: (530) 895-5824
LICENSING EVALUATOR SIGNATURE:	DATE: 08/26/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2022

LIC9099 (FAS) - (06/04)

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