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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 543801008
Report Date: 05/01/2024
Date Signed: 05/01/2024 12:30:00 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2024 and conducted by Evaluator Meche Rosales
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20240311101251
FACILITY NAME:LONDON CHILD DEVELOPMENT CENTERFACILITY NUMBER:
543801008
ADMINISTRATOR:WALKER, SYLVIAFACILITY TYPE:
850
ADDRESS:5772 AVENUE 378TELEPHONE:
(559) 595-0317
CITY:DINUBASTATE: CAZIP CODE:
93618
CAPACITY:70CENSUS: 43DATE:
05/01/2024
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Sylvia WalkerTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Staff did not meet day care child's diapering needs.
INVESTIGATION FINDINGS:
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On 05/01/2024, Licensing Program Analyst (LPA) Meche Rosales arrived at the facility to conduct an unannounced complaint inspection and deliver investigation findings. LPA met with site supervisor Sylvia Walker, a census was taken, and a tour of the facility was conducted.

During the course of this investigation, staff, children and parents were interviewed and files were reviewed. This agency has investigated the complaint alleging staff did not meet day care child’s diapering needs. It was determined that after children were signed in parents were offered the opportunity to do any immediately needed diaper changes, however, there is insufficient evidence to prove that any diaper changes were done by other than staff. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove any violation occurred; therefore, the allegation is UNSUBSTANTIATED.


Unsubstantiated
Estimated Days of Completion: 30
SUPERVISOR'S NAME: Susie FanningTELEPHONE: (559) 650-7890
LICENSING EVALUATOR NAME: Meche RosalesTELEPHONE: (559) 341-6334
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 57-CC-20240311101251
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: LONDON CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 543801008
VISIT DATE: 05/01/2024
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency was cited.
An exit interview was conducted with site supervisor Sylvia Walker, and appeals rights were provided. A Notice of Site Visit Form was posted on parent's board and must remain posted for 30 days.
SUPERVISOR'S NAME: Susie FanningTELEPHONE: (559) 650-7890
LICENSING EVALUATOR NAME: Meche RosalesTELEPHONE: (559) 341-6334
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2