<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 543808902
Report Date: 10/23/2019
Date Signed: 10/24/2019 10:35:00 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2019 and conducted by Evaluator Theresa Marquez
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20190826120854

FACILITY NAME:FAMILY FOCUS PARKVIEW PRESCHOOLFACILITY NUMBER:
543808902
ADMINISTRATOR:TANNER, PRUDY JFACILITY TYPE:
850
ADDRESS:5911 S. MOONEY BLVDTELEPHONE:
(559) 627-0700
CITY:VISALIASTATE: CAZIP CODE:
93277
CAPACITY:73CENSUS: 37DATE:
10/23/2019
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Linda CoffmanTIME COMPLETED:
06:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is not reporting incidents to child's parental representative.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On this date, Licensing Program Analyst (LPA) Theresa Marquez conducted a follow-up complaint inspection to the facility and met with Site Supervisor, Linda Coffman. The purpose of the inspection was to deliver the findings for the above complaint allegation.

During the course of the investigation, LPA Marquez conducted interviews with Site Supervisor, staff, and parents of children currently attending the facility. Although the facility does complete Child injury/Illness reports and Behavior Incident reports, staff are not consistent with communication to parents regarding incidents and/or behaviors. Based on the information obtained during the investigation, there is a preponderance of the evidence to prove the facility failed to notify parents of incidents, therefore, the allegation is substantiated.

Per California Code of Regulation, Title 22 Division 12, Chapter 3, deficiencies were cited. A copy of LIcensee's Appeal Rights were provided to Linda Coffman today. A Notice of Site visit was posted on parent board.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Susie FanningTELEPHONE: (559) 650-7890
LICENSING EVALUATOR NAME: Theresa MarquezTELEPHONE: (559) 341-7123
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 04-CC-20190826120854
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: FAMILY FOCUS PARKVIEW PRESCHOOL
FACILITY NUMBER: 543808902
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/23/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/22/2019
Section Cited
CCR
101212(f)
1
2
3
4
5
6
7
REPORTING REQUIREMENTS - the items specified in (d)(1)(A) through (H) shall also be reported to the child's authorized representative. This requirement was not met as evidenced by record review.
1
2
3
4
5
6
7
Site Supervisor stated she will provide CCL video training on subjects of CHILD CARE REPORTING REQUIREMENTS and SUPERVISING CHILDREN IN CHILD CARE CENTERS.
8
9
10
11
12
13
14
Facility files indicates staff inconsistencies with reporting incidents to children's parents. This poses a potential risk to the Health, Safety and Personal Rights to children in care.
8
9
10
11
12
13
14
Evidence of staff training will be submitted to the Fresno CCL office by November 22, 2019.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Susie FanningTELEPHONE: (559) 650-7890
LICENSING EVALUATOR NAME: Theresa MarquezTELEPHONE: (559) 341-7123
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 3