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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 543808902
Report Date: 03/23/2023
Date Signed: 03/28/2023 08:10:23 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/02/2023 and conducted by Evaluator Theresa Marquez
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20230302111644
FACILITY NAME:FAMILY FOCUS PARKVIEW PRESCHOOLFACILITY NUMBER:
543808902
ADMINISTRATOR:TANNER, PRUDY JFACILITY TYPE:
850
ADDRESS:5911 S. MOONEY BLVDTELEPHONE:
(559) 627-0700
CITY:VISALIASTATE: CAZIP CODE:
93277
CAPACITY:73CENSUS: 43DATE:
03/23/2023
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Kawanda PettittTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Staff did not prevent day care child(ren) from biting other children in care.

INVESTIGATION FINDINGS:
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On 3/23/2023, Licensing Program Analyst (LPA) conducted a complaint inspection and met with Program Director Kawanda Pettitt. The purpose of this inspection is to deliver final complaint findings for the above allegation.

During the course of the investigation, LPA Marquez conducted interviews with staff and parents, reviewed facility records, and obtained photos of injuries; bite marks and scratches to Child #2 face.
LPA reviewed the facility's incident reports detailing separate incidents over a 2 month period where Child #1 bit day care children. On 2/6/2023, Child #1 was placed on a Shadowing Policy due to the child's repeated biting of day care childen. After 2/6/2023, and while being shadowed by staff, Child #1 continued to bite day-care children and 1 staff in a 3-day period. The facility's Shadowing Policy to mitigate this behavior was reportedly put in place for Child #1; however, facility staff did not consistently follow the plan in place and the behavior persisted. Continued on LIC809-C
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Luisa GavoutianTELEPHONE: (559) 650-7879
LICENSING EVALUATOR NAME: Theresa MarquezTELEPHONE: (559) 341-7123
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 57-CC-20230302111644
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: FAMILY FOCUS PARKVIEW PRESCHOOL
FACILITY NUMBER: 543808902
VISIT DATE: 03/23/2023
NARRATIVE
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Based on interviews and facility records the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED.
Per California Code of Regulations Title 22 Division 12 Chapter 1, the following deficiency is being cited today (See form LIC 9099-D).

An exit interview was conducted and report was reviewed with the Kawanda Pettitt. A copy of Appeal Rights and the Notice of Site Visit was given and must remain posted for 30 days.
SUPERVISOR'S NAME: Luisa GavoutianTELEPHONE: (559) 650-7879
LICENSING EVALUATOR NAME: Theresa MarquezTELEPHONE: (559) 341-7123
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 57-CC-20230302111644
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: FAMILY FOCUS PARKVIEW PRESCHOOL
FACILITY NUMBER: 543808902
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/23/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/06/2023
Section Cited
CCR
101223(a)(2)
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PERSONAL RIGHTS - (a) The licensee shall ensure that each child is accorded the following personal rights: (2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met, as evidenced by staff interviews and record review. Incident reports
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Program Director Pettitt agrees to review section 101223(a)(2), Personal Rights, and train all staff in the section cited. Program Director is to submit to the Fresno South licensing office a Training outline and a staff sign in sheet. Training to include viewing of Community Care Licensing Video titled "Children's Personal Rights in Child Care".
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obtained detail 6 separate incidents over a 2 mo. period where child #1 bit children in care. On 2/6/2023, Child #1 was placed on a Shadowing Policy due to the child's repeated biting of day care children. After 2/6/2023, and while still being shadowed by staff, Child #1 continued to bite 5 day-care children and a 1 staff in a 3 day period. This poses a potential risk to the health, safety and personal rights to children in care.
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Plan of Correction is to be submitted to CCL office by April 6, 2023.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Luisa GavoutianTELEPHONE: (559) 650-7879
LICENSING EVALUATOR NAME: Theresa MarquezTELEPHONE: (559) 341-7123
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3