543903590-1-13-2020-04-CC-DLEN-BL8V5C-20200127150744

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 543903590
Report Date: 01/13/2020
Date Signed: 01/13/2020 11:01:28 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/01/2019 and conducted by Evaluator Jessika Thompson

COMPLAINT CONTROL NUMBER: 04-CC-20191101104050

FACILITY NAME:	AVILA, SOLEDAD FAMILY CHILD CARE		FACILITY NUMBER:	543903590
ADMINISTRATOR:	AVILA, SOLEDAD		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(559) 799-7046
CITY:	VISALIA	STATE: CA	ZIP CODE:	93291
CAPACITY:	14	CENSUS: 9	DATE:	01/13/2020
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Soledad Avila - Licensee		TIME COMPLETED:	11:15 AM

ALLEGATION(S):

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Day care provider used inappropriate form of discipline

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Jessika Thompson arrived at the facility to conduct an unannounced complaint inspection. Information was gathered to investigate the above allegation. LPA met with Licensee Soledad Avila, who accompanied LPA during a tour of the facility . LPA explained the reason for this inspection with Licensee and a census was taken.

During the course of this investigation, LPA observed operations at the facility, reviewed records, and interviewed day-care children, staff, and parents of children in care. Of children interviewed, none stated or alluded to observing or enduring any form of inappropriate discipline by facility staff. Children, staff and parents stated that the method of discipline used at the facility is time out, consisting of children sitting in a chair inside the day-care room for a short period of time.

(Continued on LIC9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Diana deLeon	TELEPHONE: (559) 650-7854
LICENSING EVALUATOR NAME: Jessika Thompson	TELEPHONE: 559-341-4622
LICENSING EVALUATOR SIGNATURE:	DATE: 01/13/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/13/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 04-CC-20191101104050

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: AVILA, SOLEDAD FAMILY CHILD CARE	FACILITY NUMBER: 543903590
	VISIT DATE: 01/13/2020

NARRATIVE

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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency is cited during today's visit.

An exit interview was conducted with Licensee. A Notice of Site Visit Form was posted on parent's board and must remain posted for 30 days.

SUPERVISOR'S NAME: Diana deLeon	TELEPHONE: (559) 650-7854
LICENSING EVALUATOR NAME: Jessika Thompson	TELEPHONE: 559-341-4622
LICENSING EVALUATOR SIGNATURE:	DATE: 01/13/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/13/2020

LIC9099 (FAS) - (06/04)

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