543908213-2-14-2024-57-CC-SFAG-D37QCG-20240309110307

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 543908213
Report Date: 02/14/2024
Date Signed: 02/14/2024 12:10:18 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/13/2023 and conducted by Evaluator Jose Penate

PUBLIC

COMPLAINT CONTROL NUMBER: 57-CC-20231213134025

FACILITY NAME:	MARROQUIN-GARCIA, SOCORRO FAMILY CHILD CARE		FACILITY NUMBER:	543908213
ADMINISTRATOR:	MARROQUIN-GARCIA, SOCORRO		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(559) 280-2754
CITY:	VISALIA	STATE: CA	ZIP CODE:	93292
CAPACITY:	14	CENSUS:	DATE:	02/14/2024
		UNANNOUNCED	TIME BEGAN:	11:40 AM
MET WITH:	Socorro Marroquin-Garcia		TIME COMPLETED:	12:30 PM

ALLEGATION(S):

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Licensee uses equipment to confine and/or restrain daycare children.

Licensee speaks inappropriately in the presence of daycare children.

INVESTIGATION FINDINGS:

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On 02/14/2024, An unannounced complaint inspection was conducted today by Licensing Program Analyst (LPA), Jose Penate. LPA met with Licensee, Socorro Marroquin-Garcia. LPA advised the purpose of today's inspection is to close the complaint investigation. During investigation, LPA interviewed staff, interviewed children’s representatives, interviewed children, reviewed facility records, and observations made by LPA.

With the allegations of, Licensee uses equipment to confine and/or restrain daycare children, and Licensee speaks inappropriately in the presence of daycare children have been investigated and based off of interviews and LPA observations conducted these incidents did in fact occur at the facility.

Based on LPA observations on previous inspection, the licensee was utilizing a car seat to restrain a child while napping or during activity time. The licensee confirmed after observation was made by LPA that in fact, she did have an infant in the car seat for a short period of time. This is a violation of the Personal Rights of children in care.

Continued on LIC9099-C

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Gloria Reyes	TELEPHONE: (559) -24-588
LICENSING EVALUATOR NAME: Jose Penate	TELEPHONE: (559) 341-5860
LICENSING EVALUATOR SIGNATURE:	DATE: 02/14/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/14/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 57-CC-20231213134025

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: MARROQUIN-GARCIA, SOCORRO FAMILY CHILD CARE	FACILITY NUMBER: 543908213
	VISIT DATE: 02/14/2024

NARRATIVE

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After conducting interviews, information was gathered that licensee speaks inappropriately in the presence of daycare children. This is a violation of the Personal Right of children in care.

This agency has investigated the complaint. After interviews and LPA observations the above complaint allegations and the preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, the following deficiency is being cited on the attached LIC9099D, see next page.

Exit interview was conducted with Licensee, Socorro Marroquin-Garcia.

A Notice of Site Visit Form was posted and must remain posted for 30 days.

SUPERVISOR'S NAME: Gloria Reyes	TELEPHONE: (559) -24-588
LICENSING EVALUATOR NAME: Jose Penate	TELEPHONE: (559) 341-5860
LICENSING EVALUATOR SIGNATURE:	DATE: 02/14/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/14/2024

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 57-CC-20231213134025

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: MARROQUIN-GARCIA, SOCORRO FAMILY CHILD CARE	FACILITY NUMBER: 543908213
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 02/14/2024

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 02/14/2024 Section Cited CCR 102423(a)(2)	1 2 3 4 5 6 7	(a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative.	1 2 3 4 5 6 7	Licensee will not allow car seats the areas where children have access to and will not utilize equipment for restrain purposes but for the intended use only. Licensee stated that she will carry herself in a professional manner at all times during business hours.
	8 9 10 11 12 13 14	These rights include, but are not limited to, the following: (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. Based on interviews conducted and LPA observations of items listed on LIC 9099. This poses a potential health, safety or personal rights risk to children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Gloria Reyes	TELEPHONE: (559) -24-588
LICENSING EVALUATOR NAME: Jose Penate	TELEPHONE: (559) 341-5860
LICENSING EVALUATOR SIGNATURE:	DATE: 02/14/2024

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/14/2024

LIC9099 (FAS) - (06/04)

Page: 4 of 4

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/13/2023 and conducted by Evaluator Jose Penate

PUBLIC

COMPLAINT CONTROL NUMBER: 57-CC-20231213134025

FACILITY NAME:	MARROQUIN-GARCIA, SOCORRO FAMILY CHILD CARE		FACILITY NUMBER:	543908213
ADMINISTRATOR:	MARROQUIN-GARCIA, SOCORRO		FACILITY TYPE:	810
ADDRESS:	2235 E. VICTOR		TELEPHONE:	(559) 280-2754
CITY:	VISALIA	STATE: CA	ZIP CODE:	93292
CAPACITY:	14	CENSUS:	DATE:	02/14/2024
		UNANNOUNCED	TIME BEGAN:	11:40 AM
MET WITH:	Socorro Marroquin-Garcia		TIME COMPLETED:	12:30 PM

ALLEGATION(S):

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9

Licensee handles daycare children in a rough manner.

Licensee forces daycare children to nap.

INVESTIGATION FINDINGS:

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On 02/14/2024, An unannounced complaint inspection was conducted today by Licensing Program Analysts (LPA), Jose Penate. LPA met with Licensee, Socorro Marroquin-Garcia. Purpose of today's inspection is to close the complaint investigation. During investigation, LPA interviewed staff, parents, daycare children and reviewed facility records.

Based off interviews conducted it was undetermined that licensee handles daycare children in a rough manner, and licensee forces daycare children to nap. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore the allegation is UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency cited.

Exit interview conducted with Licensee, Socorro Marroquin-Garcia.

Notice of Site Visit Form was posted to parent's board and must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Gloria Reyes	TELEPHONE: (559) -24-588
LICENSING EVALUATOR NAME: Jose Penate	TELEPHONE: (559) 341-5860
LICENSING EVALUATOR SIGNATURE:	DATE: 02/14/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/14/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 3 of 4