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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 543909731
Report Date: 02/09/2021
Date Signed: 02/09/2021 12:28:05 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/13/2020 and conducted by Evaluator Norma Lomeli
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20201013163708
FACILITY NAME:SANCHEZ, RAQUEL FAMILY CHILD CAREFACILITY NUMBER:
543909731
ADMINISTRATOR:SANCHEZ, RAQUELFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 602-0305
CITY:TULARESTATE: CAZIP CODE:
93274
CAPACITY:14CENSUS: 7DATE:
02/09/2021
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Raquel SanchezTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Uncleared adult is living in the home.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs), Norma Lomeli and Peter Espinoza arrived at facility to conduct an unannounced complaint visit to close complaint for the above allegation. Met with Spanish-speaking Licensee, Raquel Sanchez and census was taken. During the investigation witnesses revealed that licensee's Adult Son, Heriberto Sanchez who does not have a criminal record clearance or exemption provided licensee's address as his primary residence to Tulare Police Department detective. Licensee admitted that Mr. Sanchez receives his mail at her home address.

Based upon observations, and information gathered through interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.


(Continued on LIC9099-C):
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Duane MatsubaraTELEPHONE: (559)650-7855
LICENSING EVALUATOR NAME: Norma LomeliTELEPHONE: (559)650-7870
LICENSING EVALUATOR SIGNATURE:

DATE: 02/09/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/09/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 04-CC-20201013163708
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: SANCHEZ, RAQUEL FAMILY CHILD CARE
FACILITY NUMBER: 543909731
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/09/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/09/2021
Section Cited
CCR
102370(d)(1)
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Criminal Record Clearance - All individuals subject to a criminal record review as specified in Section 1596.871 prior to working, residing or volunteering in a licensed home, shall obtain a California clearance or a criminal record exemption as required by the Department. This requirement was not met as evidenced by Investigative Bureau.
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Licensee will contact USPS to inform that Heriberto Sanchez does not reside in the home and will provide the mail carrier with a note "NOT TO DELIVER MAIL" to her residence for Heriberto Sanchez. Licensee will also inform to her son Heriberto that he is not allowed to provide her address as his primary residence.
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Witness revealed that licensee's Adult Son, Heriberto Sanchez who does not have a criminal record clearance or exemption provided licensee's address as his primary residence to Tulare Police Department detective. This poses an immediate risk to the health, safety, or personal of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Duane MatsubaraTELEPHONE: (559)650-7855
LICENSING EVALUATOR NAME: Norma LomeliTELEPHONE: (559)650-7870
LICENSING EVALUATOR SIGNATURE:

DATE: 02/09/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/09/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/13/2020 and conducted by Evaluator Norma Lomeli
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20201013163708

FACILITY NAME:SANCHEZ, RAQUEL FAMILY CHILD CAREFACILITY NUMBER:
543909731
ADMINISTRATOR:SANCHEZ, RAQUELFACILITY TYPE:
810
ADDRESS:980 N TERRACE PARK STTELEPHONE:
(559) 602-0305
CITY:TULARESTATE: CAZIP CODE:
93274
CAPACITY:14CENSUS: DATE:
02/09/2021
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Raquel SanchezTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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9
Licensee did not prevent unwanted sexual interaction between children.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Norma Lomeli and Pete Espinoza arrived at facility to conduct an unannounced complaint visit to close complaint. Met with Spanish-speaking Licensee, Raquel Sanchez and census taken. The complaint investigation finding is based on interviews and records review conducted by the Investigation Bureau.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore the allegation is/are UNSUBSTANTIATED.

As of January 1, 2017, the term “inconclusive” is no longer used to refer to the outcome of certain complaint investigations. Such complaint allegations are now deemed “unsubstantiated.” This document has not yet been updated to reflect this change and for purposes of this complaint investigation the Department’s finding is that this allegation was unsubstantiated.

Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency is cited during today's inspection.

An exit interview conducted with Licensee, Raquel Sanchez. A copy of this report and Appeal Rights were provided and discussed with Ms. Sanchez
.
LPA observed licensee post the Notice of Site Visit Form on parent's board and understands it must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Duane MatsubaraTELEPHONE: (559)650-7855
LICENSING EVALUATOR NAME: Norma LomeliTELEPHONE: (559)650-7870
LICENSING EVALUATOR SIGNATURE:

DATE: 02/09/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/09/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 04-CC-20201013163708
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: SANCHEZ, RAQUEL FAMILY CHILD CARE
FACILITY NUMBER: 543909731
VISIT DATE: 02/09/2021
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 3, this deficiency is being cited on the attached LIC9099-D.

An exit interview conducted with Licensee, Raquel Sanchez. A copy of this report and Appeal Rights were provided and discussed with Ms. Sanchez.

LPAs observed licensee post the Notice of Site Visit Form on parent's board and understands it must remain posted for 30 days.
SUPERVISOR'S NAME: Duane MatsubaraTELEPHONE: (559)650-7855
LICENSING EVALUATOR NAME: Norma LomeliTELEPHONE: (559)650-7870
LICENSING EVALUATOR SIGNATURE:

DATE: 02/09/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/09/2021
LIC9099 (FAS) - (06/04)
Page: 4 of 4