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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 543909731
Report Date: 05/25/2021
Date Signed: 05/25/2021 04:58:56 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/19/2020 and conducted by Evaluator Norma Lomeli
COMPLAINT CONTROL NUMBER: 04-CC-20201119164749
FACILITY NAME:SANCHEZ, RAQUEL FAMILY CHILD CAREFACILITY NUMBER:
543909731
ADMINISTRATOR:SANCHEZ, RAQUELFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 602-0305
CITY:TULARESTATE: CAZIP CODE:
93274
CAPACITY:14CENSUS: 9DATE:
05/25/2021
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Raquel SanchezTIME COMPLETED:
05:15 PM
ALLEGATION(S):
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Uncleared adult providing care to day-care children.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPAs), Norma Lomeli and Daniel Alvarez arrived at facility to conduct an unannounced complaint inspection to close complaint for the above mentioned allegation. Met with Spanish-speaking Licensee, Raquel Sanchez and census was taken. LPAs observed licensee's assistant and nine day care children in the day care room. During the investigation, witnesses revealed that licensee and Licensee's Assistant, Ricardo Sanchez-Mayorga are the only adults that provide care and supervision to the day-care children.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore the allegation is UNSUBSTANTIATED.

(Continued on LIC9099-C):

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Duane MatsubaraTELEPHONE: (559)650-7855
LICENSING EVALUATOR NAME: Norma LomeliTELEPHONE: (559)650-7870
LICENSING EVALUATOR SIGNATURE:

DATE: 05/25/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/25/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20201119164749
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: SANCHEZ, RAQUEL FAMILY CHILD CARE
FACILITY NUMBER: 543909731
VISIT DATE: 05/25/2021
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency is cited during today's visit.

An exit interview conducted with Licensee, Raquel Sanchez. A copy of this report and Appeal Rights were provided and discussed with Ms. Sanchez.

LPA observed licensee post the Notice of Site Visit Form on parent's board and understands it must remain posted for 30 days.
SUPERVISOR'S NAME: Duane MatsubaraTELEPHONE: (559)650-7855
LICENSING EVALUATOR NAME: Norma LomeliTELEPHONE: (559)650-7870
LICENSING EVALUATOR SIGNATURE:

DATE: 05/25/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/25/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2