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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 543910607
Report Date: 12/03/2019
Date Signed: 12/03/2019 11:45:20 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/11/2019 and conducted by Evaluator Ruby Ocegueda
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20191011155738
FACILITY NAME:GONZALEZ, NORMA FAMILY CHILD CAREFACILITY NUMBER:
543910607
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 8DATE:
12/03/2019
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Norma GonzalezTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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9
Licensee administers an unknown substance to day care children to force them to sleep
INVESTIGATION FINDINGS:
1
2
3
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12
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On this date, Licensing Program Analyst (LPAs) Ruby Ocegueda and Pete Espinoza conducted an unannounced complaint inspection. LPAs met with Licensee Norma Gonzalez. The purpose of this inspection was to deliver the findings for the above complaint allegations.

During the course of the investigation, LPA Ocegueda conducted interviews with licensee, day care parents and obtained documentation from the facility. The interviews and documentation revealed inconsistencies in the above allegations. Although the allegations may have happened or may be valid, there is not a preponderance of the evidence to prove the licensee administered unknown substances to children in care, therefore the allegation was found to be UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, no deficiency is cited during today’s inspection.

A Notice of Site Visit was posted on parent board. This report shall be made available to the public upon request. Appeal Rights were provided to licensee.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Michael DuarteTELEPHONE: (559) 650-7874
LICENSING EVALUATOR NAME: Ruby OceguedaTELEPHONE: (559) 341-5808
LICENSING EVALUATOR SIGNATURE:

DATE: 12/03/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/03/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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