561702671-12-28-2022-17-CC-GMIE-CMT3Z9-20230105174109

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 561702671
Report Date: 12/28/2022
Date Signed: 12/28/2022 01:00:42 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/06/2022 and conducted by Evaluator Susana Martinez

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20221006104644

FACILITY NAME:	CATALYST KIDS- FILLMORE MIGRANT		FACILITY NUMBER:	561702671
ADMINISTRATOR:	RACHEL CHAMPAGNE		FACILITY TYPE:	850
ADDRESS:	514 MOUNTAIN VIEW		TELEPHONE:	(805) 524-4304
CITY:	FILLMORE	STATE: CA	ZIP CODE:	93015
CAPACITY:	69	CENSUS: 3	DATE:	12/28/2022
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Brenda Orozco		TIME COMPLETED:	01:00 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Facility makes parent pick child up before the agreed upon time.
Teachers do not provide adequate supervision.
Teachers cooking food are not trained to handle food.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On December 28, 2022 at 11:15 AM, Licensing Program Analyst (LPA) Susana Martinez conducted an unnanounced inspection to deliver the findings of the above mentioned allegations. LPA met with site director Brenda Orozco and advised her the reason for the inspection. Together with the director, LPA toured the facility indoors and outdoors. At the time of the inspection there were 3 children in care with 1 staff memeber.

Reporting party had stated:
-Facility makes parent pick child up before the agreed upon time.
-Teachers do not provide adequate supervision.
-Teachers cooking food are not trained to handle food.

Investigation included interviewing the site director, staff, parents, and reviewing staff files. LPA obtained the facility roster of children in care along with parent contact information.

Continued on 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: George Mingle
LICENSING EVALUATOR NAME: Susana Martinez
LICENSING EVALUATOR SIGNATURE:	DATE: 12/28/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/28/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 17-CC-20221006104644

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: CATALYST KIDS- FILLMORE MIGRANT	FACILITY NUMBER: 561702671
	VISIT DATE: 12/28/2022

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

LPA contacted the reporting party (RP) to gather more information regarding the complaint. RP states child's (C1) usual hours of attendance at the center are supposed to be from 6 AM to 4 or 4:30 PM based on the contract that was signed. According to RP, teachers call her to pick up her child at 11 AM because he does not want to nap and sometimes has potty accidents.

RP also states the teachers do not have activities for the children and they do not redirect the children to other things when they do not want to nap. RP believes the new teachers are not qualified because she sees them (teachers) sitting around and not interacting with the children.

Eight parent Interviews were conducted, and it was determined by LPA, all parents felt the care and supervision was either good or great and did not have any concerns. One parent also expressed her child enjoys attending the day-care and enjoys eating the food that is served. No parents complained about teachers not providing adequate supervision.

Six staff interviews were conducted, and LPA determined all staff present knew the protocol and what to do when a child is injured. It was also determined by LPA, when staff has a child with behavioral issues, they first try talking to the child and if the behavior continues, parents are notified. Children with behavioral concerns are usually handled by the director. LPA asked all staff how the center deals with children who do not nap, staff members stated they provide alternative quiet activities. Interviews also revealed that the food provided for the children in care is prepared by a staff member who has a certificate of achievement for California Food Handler which is valid through 10/10/2025.

LPA interviewed site director and it was determined that C1 was in the process of being assessed by the Fillmore Unified School District. LPA obtained documentation showing proof that the child was in the process of being assessed during the summer, but due to C1 being absent for the entire month of July and most of August, the assessment results have been delayed.
Continued on 809-C

SUPERVISOR'S NAME: George Mingle
LICENSING EVALUATOR NAME: Susana Martinez
LICENSING EVALUATOR SIGNATURE:	DATE: 12/28/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/28/2022

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 17-CC-20221006104644

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: CATALYST KIDS- FILLMORE MIGRANT	FACILITY NUMBER: 561702671
	VISIT DATE: 12/28/2022

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Director admits a plan to have C1 picked up by 11 AM was verbally agreed by RP. Director stated this plan was placed in effect during the summer while pending the results of the assessment to have a better transition for C1. Director provided copies of text messages between RP and director, where RP expresses difficulty picking up child at the agreed time of 11 AM. It was also observed that RP asked director to keep C1 through nap so that the child can adapt to the routine as RP might not be able to pick up C1 at 11 AM starting January. It was determined that the center cooperated with RP’s request and have kept the child past 11 AM.

During today's visit it was determined that the child is still enrolled and attending therapy based on the assessment results. The center has received a copy of the assessment, which LPA observed in child's records.

Based on LPA’s observations, interviews which were conducted, documents gathered and record reviews, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

No deficiencies cited for today.

Exit interview conducted and report was reviewed with the Director, Brenda Orozco and a copy was left.

The Notice of SITE VISIT MUST REMAIN POSTED FOR 30 DAYS OR A CIVIL PENALTY OF $100.00 WILL APPLY.

SUPERVISOR'S NAME: George Mingle
LICENSING EVALUATOR NAME: Susana Martinez
LICENSING EVALUATOR SIGNATURE:	DATE: 12/28/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/28/2022

LIC9099 (FAS) - (06/04)

Page: 3 of 3