<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 561702673
Report Date: 01/29/2024
Date Signed: 01/29/2024 03:28:42 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/30/2023 and conducted by Evaluator Laura Villanueva
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20231030134532
FACILITY NAME:CATALYST KIDS- GREEN VALLEYFACILITY NUMBER:
561702673
ADMINISTRATOR:RACHEL CHAMPAGNEFACILITY TYPE:
850
ADDRESS:170 N. JUANITA AVE.TELEPHONE:
(805) 486-3557
CITY:OXNARDSTATE: CAZIP CODE:
93030
CAPACITY:72CENSUS: 19DATE:
01/29/2024
UNANNOUNCEDTIME BEGAN:
02:29 PM
MET WITH:Eudulia Lopez LiaTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff does not ensure that day care child's diapering needs are being met while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On January 29, 2024 at 2:29 PM Licensing Program Analyst (LPA) Laura Villanueva conducted an unannounced inspection of the Catalyst Kids-Green Valley Child Care Center (CCC) to deliver the finding with respect to the allegations noted above. LPA met with Eudulia Lopez Lia, Master Teacher of the CCC and explained the nature and purpose of the investigation. LPA observed 34 children were present at the time of the inspection, along with 9 staff members.
The investigation included two site inspections, documents obtained and interviews with the Complainant, the Site Supervisor, staff, as well as the parents of children in care. As noted above, the specific allegations of the Complaint are regarding the staff does not ensure that day care child's diapering needs are being met while in care and Staff did not adequately supervise day care children in care.

The allegation was collaborated by parents and staff at the CCC, which included written declaration were provided to LPA by staff on October 27, 2023, detailing staffs diaper changing procedures, in attempting
CONT. LIC 9099,
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0411
LICENSING EVALUATOR NAME: Laura VillanuevaTELEPHONE: (805) 722-5138
LICENSING EVALUATOR SIGNATURE:

DATE: 01/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/30/2023 and conducted by Evaluator Laura Villanueva
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20231030134532

FACILITY NAME:CATALYST KIDS- GREEN VALLEYFACILITY NUMBER:
561702673
ADMINISTRATOR:RACHEL CHAMPAGNEFACILITY TYPE:
850
ADDRESS:170 N. JUANITA AVE.TELEPHONE:
(805) 486-3557
CITY:OXNARDSTATE: CAZIP CODE:
93030
CAPACITY:72CENSUS: 19DATE:
01/29/2024
UNANNOUNCEDTIME BEGAN:
02:29 PM
MET WITH:Eudulia Lopez LiaTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not adequately supervise day care children in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On January 29, 2024 at 2:29 PM, Licensing Program Analyst (LPA) Laura Villanueva conducted an unannounced inspection of the Catalyst Kids-Green Valley Child Care Center (CCC) to deliver the finding with respect to the allegations noted above. LPA met with Eudulia Lopez Lia, Master Teacher of the CCC and explained the nature and purpose of the investigation. LPA observed 34 children were present at the time of the inspection, along with 9 staff members.
The investigation included two site inspections, documents obtained and interviews with the Complainant, the Site Supervisor, staff, as well as the parents of children in care. As noted above, the specific allegations of the Complaint are regarding the Staff did not adequately supervise day care children in care.
Interviews, documents obtained as well as LPA's observations did not corroborate the allegations of day care child sustained an unexplained injury.
Although the child had a streak of redness on the neck, the investigation was unable to corroborate the sustained the injury while in care. The reporting party stated the child did not require medical attention,
(CONT. LIC 9099-C, Page 2)

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0411
LICENSING EVALUATOR NAME: Laura VillanuevaTELEPHONE: (805) 722-5138
LICENSING EVALUATOR SIGNATURE:

DATE: 01/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 17-CC-20231030134532
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CATALYST KIDS- GREEN VALLEY
FACILITY NUMBER: 561702673
VISIT DATE: 01/29/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
and was not taken to the hospital for medical treatment and was unable to provide a case number for the police report filed.
Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

A closing interview was conducted with the Master Teacher, Eudulia Lopez Lia. The Master Teacher was provided and advised of their right to appeal (LIC 9058). A copy of this report was reviewed and provided to the Master Teacher.

The Notice of Site Visit (LIC 9213) was also provided to the Site Supervisor as required by H&S Code Section 1596.817. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may apply.

SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0411
LICENSING EVALUATOR NAME: Laura VillanuevaTELEPHONE: (805) 722-5138
LICENSING EVALUATOR SIGNATURE:

DATE: 01/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 17-CC-20231030134532
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: CATALYST KIDS- GREEN VALLEY
FACILITY NUMBER: 561702673
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/29/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/29/2024
Section Cited
HSC
101428(B)(2)
1
2
3
4
5
6
7
- The infant shall be kept clean and dry at all times. Each infant's clothing and diapers shall be changed as often as necessary to ensure that the infant is clean and dry at all times.

1
2
3
4
5
6
7
Site Supervisor/Master Teacher is to provide a written plan of correction to CCLD on how the center will prevent future occurrence of Staff ensuring that day care child diapering needs are being met while in care, via email to: Martina.Jimenez@dss.ca.gov by 2/5/2023, by the close of business.
8
9
10
11
12
13
14
This requirement was not met as evidenced by: Child's diapers not being changed as needed. This poses a potentail risk to children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0411
LICENSING EVALUATOR NAME: Laura VillanuevaTELEPHONE: (805) 722-5138
LICENSING EVALUATOR SIGNATURE:

DATE: 01/29/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 17-CC-20231030134532
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CATALYST KIDS- GREEN VALLEY
FACILITY NUMBER: 561702673
VISIT DATE: 01/29/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
to complete the changing of a child’s diaper, which included, having several staff attempting and contacting parents to come into the center to complete the diaper changing of a child if need be.

During interviews with staff, and parents informed LPA the staff will attempt to change the child’s diaper, if the child refuses to have their diaper changed, the staff will request another staff member attempted to complete the changing of the child’s diaper. If the child continues to refuse to allow staff in completing the diaper to be changed the center will contact the parents to come into the center and change the child’s diaper or wait until pick up time and advised the parent the child has a soiled diaper, due to after several attempts made by staff to change the child’s diaper the child refused to have their diaper changed. The staff would then offer parent to come into the center and change child’s diaper.

Based on LPAs observation, record reviews and interviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulation, (Title 22 Division 12 and 101223 (a)(1) and 101227 (a)(14), are being cited on the attached LIC 9099 D).



A closing interview was conducted with the Master Teacher, Euludia Lopez Lia. The Master Teacher was provided and advised of their right to appeal (LIC 9058). A copy of this report was reviewed and provided to the Master Teacher.

The Notice of Site Visit (LIC 9213) was also provided to the Site Supervisor by H&S Code Section 1596.817. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may apply.

SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0411
LICENSING EVALUATOR NAME: Laura VillanuevaTELEPHONE: (805) 722-5138
LICENSING EVALUATOR SIGNATURE:

DATE: 01/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2024
LIC9099 (FAS) - (06/04)
Page: 6 of 6