566203929-11-14-2022-17-CC-GMIE-CLY2X2-20221209164623

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 566203929
Report Date: 11/09/2022
Date Signed: 11/14/2022 10:07:35 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/03/2022 and conducted by Evaluator Michael Mathew

COMPLAINT CONTROL NUMBER: 17-CC-20221003173301

FACILITY NAME:	LITTLE DREAMERS EARLY CHILDHOOD CENTER		FACILITY NUMBER:	566203929
ADMINISTRATOR:	LAUREN LOVOY-GRANADOS		FACILITY TYPE:	850
ADDRESS:	3277 FOOTHILL DR.		TELEPHONE:	(805) 379-3798
CITY:	THOUSAND OAKS	STATE: CA	ZIP CODE:	91361
CAPACITY:	115	CENSUS: 87	DATE:	11/09/2022
		UNANNOUNCED	TIME BEGAN:	09:21 AM
MET WITH:	Lauren Lovoy and Roseangela Valerio		TIME COMPLETED:	02:22 PM

ALLEGATION(S):

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Day-care children are not fed an adequate amount of food.
Staff yells at day-care children.

INVESTIGATION FINDINGS:

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On 11/9/2022 at, 9:21 AM Licensing Program Analysts (LPA) Michael Mathew conducted an unannounced inspection to conclude a complaint investigation and completed a COVID-19 pre-screening questions prior to entering the facility. LPA met with Director Lauren Lovoy and owner Roseangela Valerio and advised them the purpose of the inspection. Director provided LPA a tour of the facility inside and out. There were 87 children and 14 staff in care at the time of the inspection.

Allegations:Day-care children are not fed an adequate amount of food and Staff yells at day-care children. LPA conducted interviews with staff and parents LPA interviewed staff that stated that they provide snack and lunch menu to parents at the beginning of the month.RP stated that facility does not provided seconds to children Staff also mention that portions of the snack and lunch are locate in the classroom and kitchen. Furthermore the facility will provide more snack if a child is still hungary. Also if a child does not like the food the facility provided, then facility will inform the parents and ask parents to bring there own lunch and snack for the child.
cont 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: George Mingle	TELEPHONE: (805) 562-0411
LICENSING EVALUATOR NAME: Michael Mathew	TELEPHONE: (805) 722-5133
LICENSING EVALUATOR SIGNATURE:	DATE: 11/09/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/09/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20221003173301

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: LITTLE DREAMERS EARLY CHILDHOOD CENTER	FACILITY NUMBER: 566203929
	VISIT DATE: 11/09/2022

NARRATIVE

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Parents that were interviewed stated that their child where not hungry when they have left the facility and have not observed or heard of any staff members yelling at a child. LPA observed and reviewed the snack and lunch portion which shows that facility is following title 22 regulation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

"No deficiencies were cited on today’s visit"

A notice of site visit was given and must remain posted for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted, appeal rights were given, and report was reviewed with Director

SUPERVISOR'S NAME: George Mingle	TELEPHONE: (805) 562-0411
LICENSING EVALUATOR NAME: Michael Mathew	TELEPHONE: (805) 722-5133
LICENSING EVALUATOR SIGNATURE:	DATE: 11/09/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/09/2022

LIC9099 (FAS) - (06/04)

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