566207119-5-12-2020-17-CC-ATOO-BPKMUT-20200513095539

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 566207119
Report Date: 05/11/2020
Date Signed: 05/12/2020 09:13:47 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/13/2020 and conducted by Evaluator Sylvia Mendoza-Ceja

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20200213120529

FACILITY NAME:	FERNANDEZ FCC AKA CAROUSEL FCC		FACILITY NUMBER:	566207119
ADMINISTRATOR:	MARIA FERNANDEZ		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(805) 815-4528
CITY:	OXNARD	STATE: CA	ZIP CODE:	93030
CAPACITY:	14	CENSUS: 4	DATE:	05/11/2020
		UNANNOUNCED	TIME BEGAN:	04:35 PM
MET WITH:	Maria Fernandez		TIME COMPLETED:	05:00 PM

ALLEGATION(S):

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Day care provider hit child in care.
Day care provider made inappropriate comments towards child in care.
Day care provider yelled at child in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) S. Mendoza-Ceja conducted an unannounced tele-inspection due to COVID - 19 State of Emergency. LPA advised licensee that due to COVID-19 and Department of Public Health (DPH) guidelines of social distancing, a tele-inspection will occur. LPA confirmed with licensee that she has video capabilities with her cell phone via Whats App to conduct the tele-inspection.

LPA S. Mendoza-Ceja met with Licensee Maria Fernandez. The purpose of the tele-inspection is to conclude the complaint investigation of the above allegations. The complaint was initiated on 02/19/2020. The investigation included obtaining the child care roster, obtaining complainant's statement, interviewing Licensee, current and former day care parents of children in care, a day care child, and a witness.

-Licensee denied the above allegations. Licensee stated, I talk to the children and re-direct the children when necessary. My kids are good they are good. Licensee stated she has not made any inappropriate comments about children. Licensee stated she does not yell at children. Licensee stated she recently terminated four children from the day care for various reasons. Licensee stated she does not know why she is getting complaints.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ana Tolentino	TELEPHONE: (805) 562-0437
LICENSING EVALUATOR NAME: Sylvia Mendoza-Ceja	TELEPHONE: (805) 722-5132
LICENSING EVALUATOR SIGNATURE:	DATE: 05/11/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/11/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20200213120529

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: FERNANDEZ FCC AKA CAROUSEL FCC	FACILITY NUMBER: 566207119
	VISIT DATE: 05/11/2020

NARRATIVE

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-Interviews were conducted with current/former parents of children in care.

-Interview was conducted with one of the day care children.

The above allegations are unsubstantiated, based on LPA observations, interviews with Licensee/parents, and record review. Although these allegations may have occurred, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore, the allegations are unsubstantiated. An exit interview was conducted with Licensee Maria Fernandez. A copy of this report was sent to licensee via text for her review for signature; in addition, the report was mailed to licensee.

Licensee shall post the "Notice of Site Visit for 30 days".

SUPERVISOR'S NAME: Ana Tolentino	TELEPHONE: (805) 562-0437
LICENSING EVALUATOR NAME: Sylvia Mendoza-Ceja	TELEPHONE: (805) 722-5132
LICENSING EVALUATOR SIGNATURE:	DATE: 05/11/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/11/2020

LIC9099 (FAS) - (06/04)

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