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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566208209
Report Date: 01/18/2022
Date Signed: 01/18/2022 11:03:08 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/30/2021 and conducted by Evaluator Francisco Pedroza
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20211130080904
FACILITY NAME:GRACE BRETHREN PRESCHOOL EASTFACILITY NUMBER:
566208209
ADMINISTRATOR:JULIA CHANDLERFACILITY TYPE:
850
ADDRESS:2762 AVENIDA SIMITELEPHONE:
(805) 582-4270
CITY:SIMI VALLEYSTATE: CAZIP CODE:
93065
CAPACITY:136CENSUS: 78DATE:
01/18/2022
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Julia ChandlerTIME COMPLETED:
11:17 AM
ALLEGATION(S):
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9
Personal Rights-Staff handled day care child in a rough manor
INVESTIGATION FINDINGS:
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13
On January 18, 2022 at 10:00 AM, Licensing Program Analysts (LPAs) Francisco Pedroza and Dean Thompson conducted an unannounced inspection to conclude a complaint investigation. LPAs met with facility Director Julia Chandler and advised her the purpose of the inspection. Director provided LPAs a tour of the facility inside and out. There were 78 children in care at the time of the inspection.

Allegation(s) stated facility staff handled a day care child in a rough manor. LPAs conducted two unannounced inspections touring the facility inside and out. During the course of the investigation, LPAs reviewed children files and conducted interviews with staff, parents, and the Reporting Party (RP). During the staff interviews, evidence collaborated that a staff did place their hand on the top of a child's head. Per the staff they advised when they placed their hand on the child's head, there was no malicious intent to hurt the child. Staff advised they had done it to get the child's attention. LPAs spoke with child's parent about the incident.

Continued on 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0411
LICENSING EVALUATOR NAME: Francisco PedrozaTELEPHONE: (805) 689-4212
LICENSING EVALUATOR SIGNATURE:

DATE: 01/18/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/18/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 17-CC-20211130080904
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: GRACE BRETHREN PRESCHOOL EAST
FACILITY NUMBER: 566208209
VISIT DATE: 01/18/2022
NARRATIVE
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Per the parent(s), the incident did not have an affect on the child. The child still attends the facility and enjoys coming. LPAs spoke with staff about other ways to get the attention of children. LPAs provided facility staff with resources. Based on LPAs observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division & Chapter number), a technical violation will be cited.
SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0411
LICENSING EVALUATOR NAME: Francisco PedrozaTELEPHONE: (805) 689-4212
LICENSING EVALUATOR SIGNATURE:

DATE: 01/18/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/18/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/30/2021 and conducted by Evaluator Francisco Pedroza
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20211130080904

FACILITY NAME:GRACE BRETHREN PRESCHOOL EASTFACILITY NUMBER:
566208209
ADMINISTRATOR:JULIA CHANDLERFACILITY TYPE:
850
ADDRESS:2762 AVENIDA SIMITELEPHONE:
(805) 582-4270
CITY:SIMI VALLEYSTATE: CAZIP CODE:
93065
CAPACITY:136CENSUS: 78DATE:
01/18/2022
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Julia ChandlerTIME COMPLETED:
11:17 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights-Staff yell at day care children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On January 18, 2022 at 10:00 AM, Licensing Program Analysts (LPAs) Francisco Pedroza and Dean Thompson conducted an unannounced inspection to conclude a complaint investigation. LPAs met with facility Director Julia Chandler and advised her the purpose of the inspection. Director provided LPAs a tour of the facility inside and out. There were 78 children in care at the time of the inspection.

Allegation(s) stated facility staff yell at day care children. LPAs conducted two unannounced inspections touring the facility inside and out. During the course of the investigation, LPAs reviewed children files and conducted interviews with staff, parents, and the Reporting Party (RP). During the staff interviews, no evidence was gathered to collaborate with the allegation(s). Per interviews the alledged staff has a louder tone than from other staff. LPAs observed staff spoke in a louder tone. No parents provided evidence to collaborate with the allegation(s). Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0411
LICENSING EVALUATOR NAME: Francisco PedrozaTELEPHONE: (805) 689-4212
LICENSING EVALUATOR SIGNATURE:

DATE: 01/18/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/18/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3