<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566208514
Report Date: 11/13/2023
Date Signed: 11/13/2023 02:57:29 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/17/2023 and conducted by Evaluator Laura Villanueva
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20230817161726
FACILITY NAME:ORDAZ FAMILY CHILD CAREFACILITY NUMBER:
566208514
ADMINISTRATOR:NAELA ORDAZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 616-8665
CITY:OXNARDSTATE: CAZIP CODE:
93033
CAPACITY:14CENSUS: 0DATE:
11/13/2023
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Naela OrdazTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Due to lack of adequate supervision day care child sustained multiple injuries while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On November 13, 2023 at 2:00 PM, Licensing Program Analyst (LPA) Laura Villanueva made an unannounced inspection to conclude the investigation for the above allegation. LPA met with Licensee, Naela Ordaz and explained the purpose of the inspection. LPA conducted a tour of the facility inside and outside with Licensee. LPA did not observe children in care. All children were picked up early today. The school aged children were picked up from school by their parents.

LPA interviewed licensee and parents. Interviews did not collaborate the allegation. Parents are happy with the care and supervision their children receive. LPA did not observe evidence of allegation on visits made on 08/18/2023 and 11/13/2023. Although the allegations may have happened or invalid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. No deficiencies cited for today. Exit interview conducted and report was reviewed with licensee, Naela Ordaz and a copy was provided. A notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0411
LICENSING EVALUATOR NAME: Laura VillanuevaTELEPHONE: (805) 722-5138
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3