566210383-4-30-2019-17-CC-GMIE-BBR4AP-20190430185616

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 566210383
Report Date: 03/28/2019
Date Signed: 04/30/2019 02:52:21 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/01/2019 and conducted by Evaluator Michael Avila

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20190201163451

FACILITY NAME:	REYES FAMILY CHILD CARE		FACILITY NUMBER:	566210383
ADMINISTRATOR:	ROSA MARIA REYES		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(805) 488-2809
CITY:	OXNARD	STATE: CA	ZIP CODE:	93033
CAPACITY:	14	CENSUS: 7	DATE:	03/28/2019
		UNANNOUNCED	TIME BEGAN:	10:42 AM
MET WITH:	Rosa Maria Reyes		TIME COMPLETED:	12:20 PM

ALLEGATION(S):

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Licensee restrained child in high chair.
Licensee causes children to be humiliated while in care

INVESTIGATION FINDINGS:

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THIS IS AN AMENDED REPORT ISSUED ON 3/28/2019.

Alegation deemed SUBSTANTIATED. Investigation includes statements obtained from children, and Licensee.

LPA Avila made unannounced visit for the purpose of concluding a complaint investigation into the above allegation. LPA Avila met with Licensee Rosa Maria Reyes and discussed the nature and purpose of the visit. Licensee admitted to LPA children were placed in a high chair duing time out. This statement was corroborated with statements obtained from children (C1 and C2) in care. The preponderance of evidence standard has been met, therefore the above allegations have been found SUBSTANTIATED.The following type A deficiency was cited for the following C.C.R., Division 12, Title 22 regulation: 102423(a)(4) Personal Rights .

Upon receipt of this report, licensee shall post for 30 days and provide copies of this licensing report to parents /guardian of children in care at the facility and to parent/guardians of children newly enrolled at the facility during the next 12 months. Licensee to provide LIC 9224 for each child in care and have each parent sign the form that they have received a copy of the report LIC809 and LIC 809 D. Appeal Rights were given.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: George Mingle	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Michael Avila	TELEPHONE: (805) 722-5133
LICENSING EVALUATOR SIGNATURE:	DATE: 03/28/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20190201163451

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: REYES FAMILY CHILD CARE	FACILITY NUMBER: 566210383
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 03/28/2019

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 03/28/2019 Section Cited CCR 102423(a)(4)	1 2 3 4 5 6 7	102423(a)(4) Personal Rights. Each child shall be free from corporal or unusual punishment. This requirement is not met as evidenced by Licensee's statement which was corroborated by a child (C2) statement that children are placed in a high chair for time out as a form of discipline.	1 2 3 4 5 6 7	LIcensee agreed to submit a letter to the Santa Barabara Regional Office no later than 4/5/2019 3explaining how Licensee will use different approaches when supervising children in care.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Patricia S. Gutierrez	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Michael Avila	TELEPHONE: (805) 722-5133
LICENSING EVALUATOR SIGNATURE:	DATE: 03/28/2019

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2019

LIC9099 (FAS) - (06/04)

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