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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566212346
Report Date: 11/02/2022
Date Signed: 11/02/2022 01:56:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2022 and conducted by Evaluator Michael Mathew
COMPLAINT CONTROL NUMBER: 17-CC-20220829133535
FACILITY NAME:TUTOR TIME CHILD CARE/LEARNING CENTER SVFACILITY NUMBER:
566212346
ADMINISTRATOR:VALERIE LOPEZFACILITY TYPE:
830
ADDRESS:1080 COUNTRY CLUB DRIVE WESTTELEPHONE:
(805) 582-0562
CITY:SIMI VALLEYSTATE: CAZIP CODE:
93065
CAPACITY:40CENSUS: 22DATE:
11/02/2022
UNANNOUNCEDTIME BEGAN:
10:44 AM
MET WITH:Heather ShieldsTIME COMPLETED:
02:10 PM
ALLEGATION(S):
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Staff do not disinfect diaper changing area between uses.
Toys are not being kept clean and sanitary for children in care.
Staff inappropriately pull day care children's arm.
Staff mock day care children

INVESTIGATION FINDINGS:
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On 11/2/2022 at, 10:44 AM Licensing Program Analysts (LPA) Michael Mathew conducted an unannounced inspection to conclude a complaint investigation and completed a COVID-19 pre-screening questions prior to entering the facility. LPA met with Director Heather shields and advised her the purpose of the inspection. Director provided LPA a tour of the facility inside and out. There were 22 children and 6 staff in care at the time of the inspection.

Allegations: Staff do not disinfect diaper changing area between uses, Toys are not being kept clean and sanitary for children in care, Staff inappropriately pull day care children's arm, and Staff mock day care children.LPA conducted interviews with staff, parents, and reporting party. LPA interviewed Reporting party who stated that S7 was not cleaning the toys at the end of the day, also stated that teacher mocks children on at least once a day, also saw cobweb on toddler toys, RP also stated that concerns were brought to the pervious director attention, but nothing was done. Staff that where interviewed stated that. diaper changing area are disinfected after every child with soap, water, and bleach solution.
Cont 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0411
LICENSING EVALUATOR NAME: Michael MathewTELEPHONE: (805) 722-5133
LICENSING EVALUATOR SIGNATURE:

DATE: 11/02/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/02/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20220829133535
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: TUTOR TIME CHILD CARE/LEARNING CENTER SV
FACILITY NUMBER: 566212346
VISIT DATE: 11/02/2022
NARRATIVE
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Staff also mention that all toys are cleaned at the end of the night by either a socking solution or spraying solution call PHQ and Sanibet which is sprayed down all the toys when there are no children. Staff also have not observed or heard of any other staff member mocking or provoking a child. Parents that were interviewed were happy about the care and supervision provided by the facility. LPA observed staff members properly disinfecting the diaper changing area, also LPA observed that toys are kept clean and free of cobwebs,

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

"No deficiencies were cited on today’s visit"

A notice of site visit was given and must remain posted for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted, appeal rights were given, and report was reviewed with Director Heather Shields

SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0411
LICENSING EVALUATOR NAME: Michael MathewTELEPHONE: (805) 722-5133
LICENSING EVALUATOR SIGNATURE:

DATE: 11/02/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/02/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2