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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566212923
Report Date: 10/01/2025
Date Signed: 10/01/2025 11:03:23 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/09/2025 and conducted by Evaluator Cynthia Alvarez
COMPLAINT CONTROL NUMBER: 17-CC-20250709154650
FACILITY NAME:CARDEN KIDS ACADEMYFACILITY NUMBER:
566212923
ADMINISTRATOR:DAKSHA PATELFACILITY TYPE:
850
ADDRESS:ONE UNIVERSITY DRIVETELEPHONE:
(805) 482-6386
CITY:CAMARILLOSTATE: CAZIP CODE:
93012
CAPACITY:60CENSUS: 34DATE:
10/01/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH: Daksha PatelTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Staff did not assist child with toileting needs
Admission agreement not being followed
INVESTIGATION FINDINGS:
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On 10/1/2025 at 9:00AM Licensing Program Analyst (LPA) Cynthia Alvarez conducted an unannounced inspection to deliver the findings of the above-mentioned allegations. LPA met with director Daksha Patel and owner Judy Powel and advised them of the purpose for the inspection. Together with the director,owner, and LPA toured the facility inside and outside. At the time of inspection there were 34 children and 6 staff members.
The Department received a complaint alleging a child was not being assisted with their toiletries needs. Also, alleged was the admission agreement was not being followed. This investigation included 3 unannounced inspections, records reviews, and interviews with the complainant, director, staff, and parents.

Continued LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Cynthia Alvarez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20250709154650
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CARDEN KIDS ACADEMY
FACILITY NUMBER: 566212923
VISIT DATE: 10/01/2025
NARRATIVE
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During the investigation, LPA reviewed the facility’s toileting policy and procedures as well as the admission agreement. Documentation reviewed did not demonstrate any failure to follow toileting protocols. During the inspections, LPA observed appropriate assistance for children utilizing the restroom, also staff interviewed were aware of the procedures to support children in the restroom, if needed.

Staff interviewed verified knowledge of the facility’s toileting policy and procedures. Parents interviewed stated they had not experienced any dissatisfaction with the facility’s toileting policy and were unaware of any instances in which the facility did not assist children with their toileting needs. Parents also stated no concerns about the facility admission agreement. Overall, parents expressed satisfaction with the care and supervision provided at the center.

Based on LPA observations, record review, and interviews, there was not enough evidence to support the allegations. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies were cited for today. Notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided, and the report was reviewed with director Daksha Patel and Judy Powel. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Cynthia Alvarez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2025
LIC9099 (FAS) - (06/04)
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