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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566213664
Report Date: 08/17/2021
Date Signed: 08/18/2021 12:28:06 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/26/2021 and conducted by Evaluator Francisco Pedroza
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20210526112230
FACILITY NAME:SEGURA - TERAN FCC AKA I CARE FOR YOUR KIDSFACILITY NUMBER:
566213664
ADMINISTRATOR:SEGURA, KENIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 205-3662
CITY:OXNARDSTATE: CAZIP CODE:
93033
CAPACITY:14CENSUS: 7DATE:
08/17/2021
UNANNOUNCEDTIME BEGAN:
11:25 AM
MET WITH:Kenia TeranTIME COMPLETED:
12:40 PM
ALLEGATION(S):
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Lack of Supervision - Licensee is not providing adequate supervision to children in care
Personal Rights - Licensee did not prevent day care children from being bullied
INVESTIGATION FINDINGS:
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On August 18, 2021 at 11:35 am, Licensing Program Analyst (LPA) Francisco Pedroza conducted an unannounced inspection to conclude a complaint investigation. LPA met with Licensee Kenia Teran and advised her the purpose of the inspection. Licensee provided LPA a tour of the home inside and out.

Allegation(s) stated the licensee was not providing adequate supervision to children in care and licensee did not prevent day care children from being bullied. LPA conducted two unannounced inspections touring the facility inside and out during each inspection. During the course of the investigation, LPA conducted parent interviews and an interview with licensee. Licensee and parent interviews did not provide evidence to collaborate with the allegation(s). Licensee denied the allegation(s) during the interview. Licensee provided LPA with day-to-day operations of how the facility operates, experience, and knowledge conducting care for the children.

Continued on 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Francisco PedrozaTELEPHONE: (805) 689-4212
LICENSING EVALUATOR SIGNATURE:

DATE: 08/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/17/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20210526112230
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: SEGURA - TERAN FCC AKA I CARE FOR YOUR KIDS
FACILITY NUMBER: 566213664
VISIT DATE: 08/17/2021
NARRATIVE
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Interviews and records showed that some parents would bring their children to the facility earlier than their designated arrival times. In some occurrences as early as 45 minutes when the licensee was getting prepared for the day. The licensee would still accept the children for care to assist their parents. During those occurrences no incidents occurred with children. Parent interviews did not collaborate with children being bullied in the home. There was no information gathered through the LPA observations and interviews to confirm the allegation(s) to be true. Although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies were cited during today's visit.

THE NOTICE OF SITE VISIT WAS POSTED AS REQUIRED BY H&S CODE SEC. 1596.817. THE NOTICE OF SITE VISIT MUST REMAIN POSTED FOR 30 DAYS OR A CIVIL PENALTY OF $100.00 WILL APPLY.
SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Francisco PedrozaTELEPHONE: (805) 689-4212
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2