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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566213664
Report Date: 10/20/2023
Date Signed: 10/20/2023 11:37:49 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/21/2023 and conducted by Evaluator Giovani Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20230721123040
FACILITY NAME:TERAN FCC AKA I CARE FOR YOUR KIDSFACILITY NUMBER:
566213664
ADMINISTRATOR:TERAN, KENIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 205-3662
CITY:OXNARDSTATE: CAZIP CODE:
93033
CAPACITY:14CENSUS: 5DATE:
10/20/2023
UNANNOUNCEDTIME BEGAN:
09:55 AM
MET WITH:Kenia Teran TIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Ratio - Licensee is operating over capacity.
Neglect/Lack of supervision - Provider allows day care children to walk to and from the park without supervision.
INVESTIGATION FINDINGS:
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On October 20, 2023 Licensing Program Analyst (LPA) conducted an unannounced inspection to conclude a complaint investigation. LPA met with Licensee Kenia Teran and informed them the purpose of the inspection. LPA in the company of the Licensee toured the interior and exterior of the Family Child Care Home (FCCH). At the time of the inspection there were 5 children in care.

Regarding the allegation Ratio - Licensee was operating over capacity : 1 parent interview conducted by LPA Villanueva revealed there are never more children than permitted. LPA Villanueva was unable to get a hold of other parents. LPA Gonzalez interviewed the Licensee. According to the Licensee very rarely do they have 14 children present at once. Based on LPA Gonzalez's observations on today's visit, Licensee was not over capacity. Although this allegation may have occurred, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore, the allegation listed above is deemed UNSUBSTANTIATED.

CONTINUED PAGE 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Ana TolentinoTELEPHONE: (805) 562-0347
LICENSING EVALUATOR NAME: Giovani GonzalezTELEPHONE: (805) 722-5132
LICENSING EVALUATOR SIGNATURE:

DATE: 10/20/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20230721123040
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: TERAN FCC AKA I CARE FOR YOUR KIDS
FACILITY NUMBER: 566213664
VISIT DATE: 10/20/2023
NARRATIVE
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Regarding the allegation Neglect/Lack of Supervision - Provider allows day care children to walk to and from the park without supervision: The parent interview revealed that they are aware that the Licensee takes their child to the park and that they do not stay very long. This parent also stated that they have no problems with the care being provided. LPA Gonzalez's interview with Licensee revealed that they stay at the park for about 2 hours and that they cannot stay too long because there are no bathrooms. Although this allegation may have occurred, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore, the allegation listed above is deemed UNSUBSTANTIATED.

Exit interview was conducted and report was reviewed with Licensee. Notice of Site Visit was given.
SUPERVISOR'S NAME: Ana TolentinoTELEPHONE: (805) 562-0347
LICENSING EVALUATOR NAME: Giovani GonzalezTELEPHONE: (805) 722-5132
LICENSING EVALUATOR SIGNATURE:

DATE: 10/20/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2