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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566214035
Report Date: 08/18/2021
Date Signed: 08/18/2021 01:19:27 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/25/2021 and conducted by Evaluator Laura Villanueva
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20210525112046
FACILITY NAME:SHINING STARS PRESCHOOL & INFANT CENTERFACILITY NUMBER:
566214035
ADMINISTRATOR:MEGHAN SHERMANFACILITY TYPE:
840
ADDRESS:2480C E. LAS POSAS RD.TELEPHONE:
(805) 987-2132
CITY:CAMARILLOSTATE: CAZIP CODE:
93010
CAPACITY:24CENSUS: 9DATE:
08/18/2021
UNANNOUNCEDTIME BEGAN:
11:50 AM
MET WITH:Michelle C. WilcoxTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Staff used inappropriate form of discipline with day care children
Staff made inappropriate comments to daycare child
INVESTIGATION FINDINGS:
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On August 18, 2021 at 11:50 AM Licensing Program Analyst, Laura Villanueva conducted an unannounced inspection to conclude the complaint investigation initiated on 6/3/21. Prior to inspection, LPA Villanueva asked pre screening questions related to COVID 19, Director's response indicates there are no COVID 19 exposures on site. LPA toured the entire center with Director. There were 9 children present with 1 Staff during the visit.

Community Licensing Division received a complaint on 5/25/21, alleging, "Staff used inappropriate form of discipline with day care children" "Staff made inappropriate comments to daycare child"

On 6/3/21 LPA interviewed 4 School aged children and 2 school aged staff that were present. The interviews with the children revealed that children enjoy coming to the center to social with their friends. The Staff describe talking to and redirecting children when they are not following center rules.

Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Laura VillanuevaTELEPHONE: (805) 722-5138
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20210525112046
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: SHINING STARS PRESCHOOL & INFANT CENTER
FACILITY NUMBER: 566214035
VISIT DATE: 08/18/2021
NARRATIVE
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LPA interviewed parents of previously and currently enrolled children, none of the parents corroborated with the allegations. Parents are/were satisfied and comfortable with the care and supervision provided by Staff.

Although these allegations may have occurred, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore, the allegations listed above are deemed UNSUBSTANTIATED.

An exit interview was conducted and a copy of this report was given to center Director, Michelle C. Wilcox.

THE NOTICE OF SITE VISIT LIC9213 WAS POSTED AS REQUIRED BY H&S CODE SEC. 1596.817. THE NOTICE OF SITE VISIT MUST REMAIN POSTED FOR 30 DAYS OR A CIVIL PENALTY OF $100.00 WILL APPLY
SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Laura VillanuevaTELEPHONE: (805) 722-5138
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2021
LIC9099 (FAS) - (06/04)
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