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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566214359
Report Date: 12/09/2022
Date Signed: 12/09/2022 03:47:36 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/13/2022 and conducted by Evaluator Laura Villanueva
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20220913163128
FACILITY NAME:LOPEZ FAMILY CHILD CAREFACILITY NUMBER:
566214359
ADMINISTRATOR:GLORIA LOPEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 612-7863
CITY:OXNARDSTATE: CAZIP CODE:
93035
CAPACITY:14CENSUS: 5DATE:
12/09/2022
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Gloria LopezTIME COMPLETED:
04:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Daycare child does not arrive to school timely
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On December 9, 2022 at 2:45 PM Licensing Program Analyst (LPA) Laura Villanueva conducted an unnanounced inspection to conclude the investigation for the above allegation. LPA met with Licensee, Gloria Lopez and explained the purpose for the inspection. Prior to entering the facility, LPA asked pre-screening questions related to COVID-19. Responses suggest no COVID exposure on site. LPA conducted a tour of the home inside and outside. LPA observed 5 children present at the time of the inspection with 2 staff.

LPA interviewed Licensee regarding the incident when C1 arrived to school late. Licensee stated that she was on her way to drop off C1 when a train went by blocking the intersection for a couple of minutes. Licensee texted and sent the child's mother a picture the the training blocking the road. The child was 2 minutes late when dropped off at the front of the school.

Based on LPAs observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. A technical advisry was issued advising on time management when dropping off and picking up children at school.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0411
LICENSING EVALUATOR NAME: Laura VillanuevaTELEPHONE: (805) 722-5138
LICENSING EVALUATOR SIGNATURE:

DATE: 12/09/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/13/2022 and conducted by Evaluator Laura Villanueva
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20220913163128

FACILITY NAME:LOPEZ FAMILY CHILD CAREFACILITY NUMBER:
566214359
ADMINISTRATOR:GLORIA LOPEZFACILITY TYPE:
810
ADDRESS:2971 LEEWARD WAY.TELEPHONE:
(805) 612-7863
CITY:OXNARDSTATE: CAZIP CODE:
93035
CAPACITY:14CENSUS: DATE:
12/09/2022
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Gloria LopezTIME COMPLETED:
04:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Daycare child is not being properly fed while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On December 9, 2022 at 2:45 PM Licensing Program Analyst (LPA) Laura Villanueva conducted an unnanounced inspection to conclude the investigation for the above allegation. LPA met with Licensee, Gloria Lopez and explained the purpose for the inspection. Prior to entering the facility, LPA asked pre-screening questions related to COVID-19. Responses suggest no COVID exposure on site. LPA conducted a tour of the home inside and outside. LPA observed 5 children present at the time of the inspection with 2 staff.

Licensee offers all children nutiricious food with age appropriate portions. Licensee is part of the food program(Path Org.) Licensee is required to submit menus of food served and recieves unannounced inspections. C1 mostly did not like the food served. C1 would say that the food was, "nasty." At times, C1 would bring lunch from home that was not nutricious. Licensee spoke to the mother about the situation and informed her that food acn be offered, but a child can not be forced to eat.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0411
LICENSING EVALUATOR NAME: Laura VillanuevaTELEPHONE: (805) 722-5138
LICENSING EVALUATOR SIGNATURE:

DATE: 12/09/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2