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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566214919
Report Date: 05/22/2025
Date Signed: 05/23/2025 04:56:49 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/10/2025 and conducted by Evaluator German Negrete
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250110083705
FACILITY NAME:VUSD - PACIFIC HIGH JUMPSTART STATE PRESCHOOLFACILITY NUMBER:
566214919
ADMINISTRATOR:LORETTA GALAVIZFACILITY TYPE:
850
ADDRESS:501 COLLEGE DRIVETELEPHONE:
(805) 641-5000
CITY:VENTURASTATE: CAZIP CODE:
93003
CAPACITY:28CENSUS: 0DATE:
05/22/2025
UNANNOUNCEDTIME BEGAN:
11:37 AM
MET WITH:Cara Dallamora TIME COMPLETED:
02:49 PM
ALLEGATION(S):
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Staff did not provided adequate supervision to meet the needs of daycare children in care.
Staff did not provide a safe environment for the children in care.
Facility Operating out of ratio.
INVESTIGATION FINDINGS:
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On 05/22/2025, Licensing Program Analyst (LPA) German Negrete and Licensing Program Manager (LPM) Ana Tolentino conducted an unannounced inspection to the Ventura Unified School District (VUSD) office to deliver the findings of a complaint received by the Department on January 10, 2025. The allegations pertained to Pacific High Jumpstart State Preschool (CCC), a licensed child care center that is currently inactive and not providing services. During the visit, LPA met with Cara Dallamora, Early Childhood Education (ECE) Coordinator, Anthony Ramos VUSD General Counsel and Andrea Crouch HR representative for VUSD.

The investigation included a review of the facility's LIC500 Personnel Report for the 2023 and 2024 school years, 90 days of children's sign-in/out sheets, and documents related to unusual incidents. Interviews were conducted with parents of current and former children, the ECE Coordinator, and a former staff member (S1). Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20250110083705
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: VUSD - PACIFIC HIGH JUMPSTART STATE PRESCHOOL
FACILITY NUMBER: 566214919
VISIT DATE: 05/22/2025
NARRATIVE
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Regarding the allegation, that Staff did not provided adequate supervision to meet the needs of daycare children in care. Both the ECE Coordinator and former staff confirmed there were multiple incidents involving children’s behavior. These alleged incidents were not reported to management at the time and only came to light upon review of documentation during the investigation. The former staff member stated that inadequate supervision contributed to multiple injuries involving children and one staff member. Based on the information obtained, the Department has determined that there is not enough evidence to support that adequate supervision was not consistently provided to meet the needs of the children in care.

Regarding the allegation, that Staff did not provide a safe environment for the children in care. Interviews revealed concerns regarding the safety of the environment were communicated to upper management both verbally and via email. The ECE Coordinator indicated a lack of communication from former staff regarding these safety issues. Based on information obtained there is not currently enough evidence to support the allegation.

Regarding the allegation, that facility operating out of ratio, multiple parents stated they regularly observed two staff members supervising between 10 to 20 children during drop-off and pick-up. However, the total capacity for the licensed facility is 16 children and ECE coordinator stated they would not go over capacity. Staff interviews confirmed the required teacher child ratio was one qualified teacher per 12 children. ECE coordinator stated there were four staff at the facility at any given time. Based on information obtained there is not currently enough evidence to support the allegation.

Although the above allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the three allegations are Unsubstantiated.

Exit Interview conducted and report was reviewed with General Counsel Anthony Ramos and ECE Coordinator Cara Dallamora. Appeal Rights were provided.

SUPERVISOR'S NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
LIC9099 (FAS) - (06/04)
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