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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566214960
Report Date: 05/18/2020
Date Signed: 05/18/2020 09:09:05 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/18/2020 and conducted by Evaluator Laura Villanueva
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20200218135600
FACILITY NAME:CDI - SESPE CDCFACILITY NUMBER:
566214960
ADMINISTRATOR:MARIA MORENOFACILITY TYPE:
850
ADDRESS:425 ORCHARD ST.TELEPHONE:
(805) 524-5526
CITY:FILLMORESTATE: CAZIP CODE:
93015
CAPACITY:72CENSUS: 8DATE:
05/18/2020
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Esmeralda CortezTIME COMPLETED:
10:30 AM
ALLEGATION(S):
1
2
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9
Facility staff yelled at child
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
8
9
10
11
12
13
On May 18, 2020 at 10:00 AM, Licensing Program Analyst (LPA) Laura Villanueva made an unannounced telephone call to Director to conclude a complaint investigation. LPA met with Esmeralda Cortez and advised her the purpose of the inspection. LPA advised Director that due to COVID-19 and Department of Public Health (DPH) guidelines of social distancing, a tele-inspection will occur. LPA confirmed with licensee that she had video capabilities with her phone and switched to Facetime to conduct the inspection.

The findings are based on LPA observations, interviews with staffparents, and record review. Out of 3 parents interviewed, 3 parents stated that they have no issues with care and supervision provided by center. Parents stated that their children enjoy attending the center.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Laura VillanuevaTELEPHONE: (805) 722-5138
LICENSING EVALUATOR SIGNATURE:

DATE: 05/18/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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