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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566215006
Report Date: 01/04/2021
Date Signed: 01/04/2021 11:23:58 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/09/2020 and conducted by Evaluator Jill M Hazelhofer-Laxo
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20201009125108
FACILITY NAME:PARKIN FAMILY CHILD CAREFACILITY NUMBER:
566215006
ADMINISTRATOR:KIMBERLY PARKINFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 766-6125
CITY:VENTURASTATE: CAZIP CODE:
93003
CAPACITY:14CENSUS: 9DATE:
01/04/2021
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Kimberly ParkinTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Licensee is absent from the home more than 20 percent of daycare hours of operation.
Licensee failed to provide a safe environment for daycare children.
Licensee speaks inappropriately towards daycare children.
Licensee had inappropriate interaction with daycare child.
INVESTIGATION FINDINGS:
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On January 4, 2021, at 10:10 a.m. Licensing Program Analyst (LPA) Jill Laxo initiated a teleconference with Licensee Kimberly Parkin to conclude the complaint investigation. Due to COVID-19 state of emergency, this inspection was conducted using FaceTime. The nature and purpose of the inspections was discussed.

The investigation included interviews with Licensee, previous and current parents and staff. Record review included pertinent emails, reports, photos, staff and children rosters for past three years. Interviews conducted did not corroborate the above allegations, however there was a concern regarding a family pet that has since been removed from the day care environment. Parents stated they felt the licensee and assistants provide a safe and comfortable environment for the children in care.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did nor did not occur therefore the allegations are Unsubstantiated.

An Exit interview was conducted with Kimberly Parkin, via FaceTime. This report will be sent to the licensee via email with a read receipt or confirmation of receipt of email, licensee will sign and return via email to LPA Laxo.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Ana TolentinoTELEPHONE: (805) 562-0347
LICENSING EVALUATOR NAME: Jill M Hazelhofer-LaxoTELEPHONE: (805) 635-5097
LICENSING EVALUATOR SIGNATURE:

DATE: 01/04/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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