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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566215165
Report Date: 10/03/2019
Date Signed: 10/22/2019 11:22:31 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2019 and conducted by Evaluator Francisco Pedroza
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20190814125329
FACILITY NAME:MAGAÑA FAMILY CHILD CAREFACILITY NUMBER:
566215165
ADMINISTRATOR:MARICELA MAGAÑAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 258-2399
CITY:OXNARDSTATE: CAZIP CODE:
93030
CAPACITY:14CENSUS: 12DATE:
10/03/2019
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:Maricela MaganaTIME COMPLETED:
03:05 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
License - Out of ratio
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts (LPAs) Francisco Pedroza and Elvin Baddley made an unannounced visit to conclude a complaint investigation. LPA's met with licensee Marisela Magana and advised her the purpose of the visit. LPA's and licensee together toured the facility. There was 14 children in care at the time of the inspection.

Allegation stated the licensee operates out of ratio. During the course of the investigation the LPA made two unannounced inspections at different times of the day, interviews with current and past parents, and LPA's observations. There was two staff supervising the children during each visit. Parent interviews did not corroborate with the above allegation. There was not enough evidence to determine if the allegation occurred.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: George MingleTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Francisco PedrozaTELEPHONE: (805) 689-4212
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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