566215252-10-9-2019-17-CC-GMIE-BH42E5-20191018171920

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 566215252
Report Date: 10/09/2019
Date Signed: 10/09/2019 02:25:04 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/01/2019 and conducted by Evaluator Michael Avila

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20190801124138

FACILITY NAME:	VENTURA CHILDREN'S LEARNING CENTER		FACILITY NUMBER:	566215252
ADMINISTRATOR:	VIKTORIIA SHEVKUNOVA		FACILITY TYPE:	850
ADDRESS:	1110 PETIT AVE.		TELEPHONE:	(805) 672-0300
CITY:	VENTURA	STATE: CA	ZIP CODE:	93004
CAPACITY:	128	CENSUS: 48	DATE:	10/09/2019
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Viktoria Shevkunova		TIME COMPLETED:	01:45 PM

ALLEGATION(S):

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Staff made inappropriate comments to daycare child.

INVESTIGATION FINDINGS:

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Allegation deemed UNSUBSTANTIATED. Investigation includes obtaining statements from staff and LPA conducting random phone interviews with parents of children in care.

Licensing Program Analyst (LPA) Michael Avila and Christian Patterson made an unannounced inspection to follow up in an investigation into the above allegation. LPAs met with Licensee Viktoria Shevkunova and discussed the nature and purpose of the visit. A tour of the facility was conducted by LPA's who were accompanied by Licensee. In the course of the investigation, LPA conducted phone interviews with 6 parents who all supported the facility and did not have any concerns nor issues in the care of their child. LPA interviewed staff and did not find any corroborating evidence to support the above allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is deemed UNSUBSTANTIATED.

Appeal Rights were provided to Licensee.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: George Mingle	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Michael Avila	TELEPHONE: (805) 722-5133
LICENSING EVALUATOR SIGNATURE:	DATE: 10/09/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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