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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566215252
Report Date: 11/04/2021
Date Signed: 11/04/2021 01:25:34 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/30/2021 and conducted by Evaluator Austin Rios
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20210830112444
FACILITY NAME:VENTURA CHILDREN'S LEARNING CENTERFACILITY NUMBER:
566215252
ADMINISTRATOR:VIKTORIIA SHEVKUNOVAFACILITY TYPE:
850
ADDRESS:1110 PETIT AVE.TELEPHONE:
(805) 672-0300
CITY:VENTURASTATE: CAZIP CODE:
93004
CAPACITY:128CENSUS: 53DATE:
11/04/2021
UNANNOUNCEDTIME BEGAN:
12:40 PM
MET WITH:TIME COMPLETED:
01:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights- Staff did not keep the facility free from an outbreak
Personal Rights-Staff do not follow Covid-19 mandates
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On November 4, 2021 at 12:40 PM Licensing Program Analyst (LPA) Austin Rios conducted an unannounced inspection to conclude a complaint investigation. LPA met with Director Viktoira Shevkunova and explained the nature and the purpose of the inspection. Director provided LPA a tour of the facility inside and out. There were 53.children in care at the time of the inspection. The department obtained allegations that staff did not keep the facility free from an outbreak and staff do not follow Covid-19 mandates.

Interviews were conducted with Complainant, Parents of children in care, staff, and LPA obtained documentation of previous incident reports. After observation and conducting interviews, it was determined that staff are following Covid-19 mandates and although there was an outbreak, staff took the proper steps to report the outbreak as well as keep the facility clean and safe. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation is Unsubstantiated. Facility was given technical advisory for following State, County, and Federal Covid-19 guidelines.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Ana TolentinoTELEPHONE: (805) 562-0437
LICENSING EVALUATOR NAME: Austin RiosTELEPHONE: (805) 635-4725
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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