<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566215423
Report Date: 07/11/2024
Date Signed: 07/11/2024 02:50:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/26/2024 and conducted by Evaluator Veronica Diaz
COMPLAINT CONTROL NUMBER: 17-CC-20240426162031
FACILITY NAME:MY DESTINY PRE-SCHOOL & CHILD CARE CENTER, INC.FACILITY NUMBER:
566215423
ADMINISTRATOR:YOLANDA ANN JACKSONFACILITY TYPE:
850
ADDRESS:53 MOODY COURTTELEPHONE:
(310) 462-6348
CITY:THOUSAND OAKSSTATE: CAZIP CODE:
91360
CAPACITY:15CENSUS: 17DATE:
07/11/2024
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Yolanda JacksonTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff leave day care children unattended.
Facility is operating beyond the scope of the license.
Unqualified staff are providing care to day care children without supervision.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 7/11/2024 Licensing Program Analysts (LPAs) Veronica Diaz and David Roman conducted an unannounced inspection to deliver the findings of the above-mentioned allegations. LPAs met with director Yolanda Jackson and advised them of the purpose for the inspection. Together with the directors LPAs toured the facility inside and outside. At the time of inspection there were 17 children and 3 staff members.

LPA did not observe allegations reported, records review did not reveal any incidents regarding the allegation stated. Staff present, were qualified in their roles, displayed knowledge of protocols in providing care and supervision. Staff denied the allegation. Parents interviewed shared no concerns with care and supervision. Overall, parents were satisfied with the care and supervision provided at the center.


Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 17-CC-20240426162031
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: MY DESTINY PRE-SCHOOL & CHILD CARE CENTER, INC.
FACILITY NUMBER: 566215423
VISIT DATE: 07/11/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies were cited for today. Notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided report was reviewed. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the director Yolanda Jackson.
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/26/2024 and conducted by Evaluator Veronica Diaz
COMPLAINT CONTROL NUMBER: 17-CC-20240426162031

FACILITY NAME:MY DESTINY PRE-SCHOOL & CHILD CARE CENTER, INC.FACILITY NUMBER:
566215423
ADMINISTRATOR:YOLANDA ANN JACKSONFACILITY TYPE:
850
ADDRESS:53 MOODY COURTTELEPHONE:
(310) 462-6348
CITY:THOUSAND OAKSSTATE: CAZIP CODE:
91360
CAPACITY:15CENSUS: DATE:
07/11/2024
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:TIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff commingle preschool children and infants.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 7/11/2024 Licensing Program Analysts (LPAs) Veronica Diaz and David Roman conducted an unannounced inspection to deliver the findings of the above-mentioned allegations. LPA met with director Yolanda Jackson and advised them of the purpose for the inspection. Together with the directors LPAs toured the facility inside and outside. At the time of inspection there were 17 children and 3 staff members.

The Department received a complaint alleging Staff commingle preschool children and infants. This investigation included 2 unannounced inspections, records reviews, staff, and parents interviews.

LPA observed the infant section in the center was closed due to not having a qulified staff . Staff denied the allegation. Parents interviewed shared concerns with older children commingling with the younger children.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 17-CC-20240426162031
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: MY DESTINY PRE-SCHOOL & CHILD CARE CENTER, INC.
FACILITY NUMBER: 566215423
VISIT DATE: 07/11/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Based on LPA interviews which were conducted parents stated they are concerned about older children commingling with the younger children in care that can cause the younger children to get hurt. The preponderance of evidence standard has been met; therefore the above allegation is found SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 or Health and Safety Code, are being cited on the attached LIC 9099D.

A closing interview was conducted with director Yolanda Jackson. Licensee was provided and advised of Appeal Rights. A copy of this report was reviewed and provided to the Licensee LPA explained the facility's required plan of correction.

The Notice of Site Visit was also provided to the Licensee as required by H&S Code Section 1596.817. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may apply.
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 17-CC-20240426162031
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: MY DESTINY PRE-SCHOOL & CHILD CARE CENTER, INC.
FACILITY NUMBER: 566215423
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/11/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/11/2024
Section Cited
CCR
101161(a)
1
2
3
4
5
6
7
101161 Limitations on Capacity
(a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.
This requirements is not met as evidence by:
1
2
3
4
5
6
7
Please submit plan of correction to licensing for review
8
9
10
11
12
13
14
Based on parent interview, the licensee did not comply with the section cited above in which poses/posed a potential health, safety, or personal rights risk to persons in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5