566215639-12-9-2019-17-CC-GMIE-BKLPRM-20200107103255

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 566215639
Report Date: 12/09/2019
Date Signed: 12/09/2019 04:57:01 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/18/2019 and conducted by Evaluator Michael Avila

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20191018105417

FACILITY NAME:	BRIGHT STARS ACADEMY		FACILITY NUMBER:	566215639
ADMINISTRATOR:	SAANIYA KWATRA SEKHRI		FACILITY TYPE:	850
ADDRESS:	1777 STATHAM BLVD		TELEPHONE:	(805) 487-0759
CITY:	OXNARD	STATE: CA	ZIP CODE:	93033
CAPACITY:	82	CENSUS: 38	DATE:	12/09/2019
		UNANNOUNCED	TIME BEGAN:	01:45 PM
MET WITH:	Catalina Flores		TIME COMPLETED:	05:10 PM

ALLEGATION(S):

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Facility is operating out of ratio.

INVESTIGATION FINDINGS:

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Allegation is deemed SUBSTANTIATED. Investigation includes LPA observations and statements obtained from staff. Licensing Program Analyst (LPA) Michael Avila made an unannounced visit for the purpose of continued investigation into the above allegation. LPA Avila met with the Director Catalina Flores and discussed the nature and purpose of the visit. Upon arrival, LPA observed 16 children being cared for by one staff teacher. Of the 16 children in the classroom, LPA noted 5 of the children were fully awake. Staff interviews support children stay on their mat to allow other children to sleep. Some children are required to stay on thier mat awake during the entire nap time which can last for over an hour because there are no additional staff to supervise the children in a different room. Based on the preponderance of evidence gathered during the course of the investigation, the allegation is deemed SUBSTANTIATED.

Pursuant to Title 22 of the CA Code of Regulations the following Type "A" deficiencies is cited (refer to LIC 9099-D). The Licensee was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights.
(Report continued on attached LIC9099C and LIC9099D pages).

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: George Mingle	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Michael Avila	TELEPHONE: (805) 722-5133
LICENSING EVALUATOR SIGNATURE:	DATE: 12/09/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20191018105417

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: BRIGHT STARS ACADEMY	FACILITY NUMBER: 566215639
	VISIT DATE: 12/09/2019

NARRATIVE

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Upon receipt of this report, licensee shall post for 30 days and provide copies of this licensing report to parents/guardian of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. Licensee to provide LIC9224 for each child in care and have each parent sign the form that they have received a copy of the report LIC9099, LIC9099C and LIC9099D. Appeal Rights were given.

The LIC9213 (Notice of Site Visit) was posted during the visit.

SUPERVISOR'S NAME: George Mingle	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Michael Avila	TELEPHONE: (805) 722-5133
LICENSING EVALUATOR SIGNATURE:	DATE: 12/09/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2019

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 17-CC-20191018105417

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: BRIGHT STARS ACADEMY	FACILITY NUMBER: 566215639
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 12/09/2019

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 12/09/2019 Section Cited CCR 101216.3(a)	1 2 3 4 5 6 7	Teacher-Child Ratio states: There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below. This requirement was not met as evidence during an unannounced inspection, LPA observed 16 children in care with one staff teacher (S1) of which 5 children were awake.	1 2 3 4 5 6 7	Licensee has agreed to submit a plan to the Santa Barabara Regional Office no later than 12/6/2019 explaining how they will meet the needs of the children in care in providing adequate supervion and be within Teacher Child Ratio at all times.
	8 9 10 11 12 13 14	Information obtained in interviews support there is insufficient staff to supervise children who wake up early from nap time. It was also discovered there are occasions where some children who don't sleep at all are required to stay on their mat during the entire nap time for hours. This poses an immediate Health and Safety risk to clients / children in care.	8 9 10 11 12 13 14
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	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: George Mingle	TELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Michael Avila	TELEPHONE: (805) 722-5133
LICENSING EVALUATOR SIGNATURE:	DATE: 12/09/2019

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2019

LIC9099 (FAS) - (06/04)

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