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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 570305378
Report Date: 07/26/2023
Date Signed: 07/26/2023 01:53:25 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/05/2023 and conducted by Evaluator Lauren Scott
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20230705163407
FACILITY NAME:YMCA OF SUPERIOR CALIFORNIA - YOLO PRESCHOOLFACILITY NUMBER:
570305378
ADMINISTRATOR:CATHLEAN RIPLEYFACILITY TYPE:
850
ADDRESS:1300 COLLEGE STREETTELEPHONE:
(530) 662-1086
CITY:WOODLANDSTATE: CAZIP CODE:
95695
CAPACITY:69CENSUS: 18DATE:
07/26/2023
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:director, Cathlean RipleyTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Staff yelled at child in care
Staff does not provide adequate supervision
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Lauren Scott and Jennie Tedlos met with Director, Cathlean Ripley to deliver the findings of the complaint investigation regarding the above allegations.

During the course of the investigation, LPA Scott conducted interviews, and obtained information pertaining to the allegations. It was alleged that staff have been yelling at children in care as well as not providing adequate supervision due to cell phone usage.

Based on the interviews, it was revealed that staff have yelled at children when trying to enforce children to follow rules. It was also revealed that cell phones are being used by staff for personal, and/ or work use, and preventing staff from providing 100% supervision to children in case. Therefore, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Title 22 regulations are being cited on the attached 9099-D page.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Lauren Scott
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 53-CC-20230705163407
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: YMCA OF SUPERIOR CALIFORNIA - YOLO PRESCHOOL
FACILITY NUMBER: 570305378
VISIT DATE: 07/26/2023
NARRATIVE
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LPA Scott informed director, Cathlean Ripley that this report dated July 26, 2023 documents two Type A citations which shall be posted for 30 consecutive days as there are immediate risks to the health, safety, or personal rights of children in care.

Also, LPA Scott informed the director to provide a copy of this licensing report dated July 26, 2023 that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Lauren Scott
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/05/2023 and conducted by Evaluator Lauren Scott
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20230705163407

FACILITY NAME:YMCA OF SUPERIOR CALIFORNIA - YOLO PRESCHOOLFACILITY NUMBER:
570305378
ADMINISTRATOR:CATHLEAN RIPLEYFACILITY TYPE:
850
ADDRESS:1300 COLLEGE STREETTELEPHONE:
(530) 662-1086
CITY:WOODLANDSTATE: CAZIP CODE:
95695
CAPACITY:69CENSUS: 18DATE:
07/26/2023
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:director, Cathlean RipleyTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Staff handled child in a rough manner
INVESTIGATION FINDINGS:
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On 07/26/23 LPA Scott and LPA Jennie Tedlos conducted a complaint investigation. It was alleged that staff handled a child in a rough manner.

During the course of the investigation, LPA Scott conducted interviews, and obtained information pertaining to allegation. Staff discussed methods used to protect children and keep them safe, including redirection. Although the staff may guide a child or help them in a potentially dangerous situation, it didn't appear to be in a rough or harmful manner.

Based on the interviews, the information obtained appeared to be conflicting. LPA Scott determined that the complaint was found to be UNSUBSTANTIATED, meaning although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.
Exit interview was conducted. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Lauren Scott
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 53-CC-20230705163407
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: YMCA OF SUPERIOR CALIFORNIA - YOLO PRESCHOOL
FACILITY NUMBER: 570305378
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/26/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/27/2023
Section Cited
CCR
101223(a)(1)
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(a) The licensee shall ensure that each child is accorded the following personal rights:
(1) To be accorded dignity in his/her personal relationships with staff and other persons.

This requirement was not met as evidenced by:
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Faciity will meet with staff individually to discuss appropiate ways to talk to children, including during difficult situations. Director will submit signed meeting notes from each staff
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Through interviews, it was revealed that staff are yelling at children to enforce rules, or at times they feel the children are not listening to teachers, and/or rules
This poses an immediate health, safety or personal rights risk to children in care.
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Type A
07/27/2023
Section Cited
CCR
101229(a)
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(a)The licensee shall provide care and supervision as necessary to meet the children’s needs

This requirement was not met as evidenced by:
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Facility will discuss with staff other ways to communicate with staff during business hours, which may include the use of walkie talkies. Director will also meet with staff to discuss personal cell phone usage. Director will submit a cell phone plan signed by staff to LPA
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Through interviews it was revealed that teachers are using cell phones while supervising children, either for work or personal purposes, causing a lack of supervision
This poses an immediate health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Lauren Scott
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4