573620071-11-10-2021-53-CC-JLDN-C98UVJ-20211129145514

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 573620071
Report Date: 11/10/2021
Date Signed: 11/10/2021 02:18:23 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/02/2021 and conducted by Evaluator Chayntel Hunter

PUBLIC

COMPLAINT CONTROL NUMBER: 53-CC-20211102142838

FACILITY NAME:	TWINKLE LITTLE STAR CENTER		FACILITY NUMBER:	573620071
ADMINISTRATOR:	INIGUEZ, JOSEFINA		FACILITY TYPE:	830
ADDRESS:	1401 EAST GUM AVE		TELEPHONE:	(530) 204-9709
CITY:	WOODLAND	STATE: CA	ZIP CODE:	95776
CAPACITY:	12	CENSUS:	DATE:	11/10/2021
		UNANNOUNCED	TIME BEGAN:	12:00 PM
MET WITH:	Director, Rosario Iniguez		TIME COMPLETED:	02:45 PM

ALLEGATION(S):

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9

Facility is commingling children

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Chayntel Hunter met with Director, Rosario Iniguez to deliver the findings of the complaint investigation regarding the above allegation. During the course of the investigation, LPA Hunter conducted interviews, and obtained information pertaining to allegation. It was alleged that staff are commingling children. Interviews conducted revealed that older children from the infant side and smaller children from the preschool side are commingled to prevent injuries from older children. LPA discussed regulations and advised facility to obtain a toddler component so that the facility would be in compliance.

Based on the interviews and review of records the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. The following Title 22 Deficiency is being cited on the subsequent 9099-D pages. Upon receipt of Type A citations, Director shall post and provide copies of the LIC 9099-D for parents/guardians of children in care and for parents/guardians of newly enrolled children for the next 12 months. Licensee must also keep the signed LIC 9224, acknowledging receipt of LIC 9099-D in each child's file. Appeal Rights and Notice of Site Visit were provided.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Justin L Denton	TELEPHONE: (916) -92-0269
LICENSING EVALUATOR NAME: Chayntel Hunter	TELEPHONE: (916) 917-8620
LICENSING EVALUATOR SIGNATURE:	DATE: 11/10/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/10/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/02/2021 and conducted by Evaluator Chayntel Hunter

COMPLAINT CONTROL NUMBER: 53-CC-20211102142838

FACILITY NAME:	TWINKLE LITTLE STAR CENTER		FACILITY NUMBER:	573620071
ADMINISTRATOR:	INIGUEZ, JOSEFINA		FACILITY TYPE:	830
ADDRESS:	1401 EAST GUM AVE		TELEPHONE:	(530) 204-9709
CITY:	WOODLAND	STATE: CA	ZIP CODE:	95776
CAPACITY:	12	CENSUS:	DATE:	11/10/2021
		UNANNOUNCED	TIME BEGAN:	12:00 PM
MET WITH:	Director, Rosario Iniguez		TIME COMPLETED:	02:45 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

improper feeding of infants
outbreak not reported to Licensing

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Chayntel Hunter met with Director, Rosario Iniguez to deliver the findings of the complaint investigation regarding the above allegations. During the course of the investigation, LPA Hunter conducted interviews, and obtained information pertaining to allegations. It was alleged that infants were not fed properly. Interviews conducted revealed that the facility was using objects to prop infant bottles, but had corrected the issue, since receiving a prior citation. Interviews did not corroborate that staff were still improperly feeding infants. It was also alleged that there was an outbreak at the facility that was not reported to Licensing. Based on interviews conducted it was determined that there was not an outbreak that required reporting.

Based on the information obtained throughout the course of this investigation the above allegations could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the finding is UNSUBSTANTIATED. Exit interview was conducted. Notice of Site Visit was provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Justin L Denton	TELEPHONE: (916) -92-0269
LICENSING EVALUATOR NAME: Chayntel Hunter	TELEPHONE: (916) 917-8620
LICENSING EVALUATOR SIGNATURE:	DATE: 11/10/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/10/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 53-CC-20211102142838

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

FACILITY NAME: TWINKLE LITTLE STAR CENTER	FACILITY NUMBER: 573620071
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 11/10/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 11/11/2021 Section Cited CCR 101161(a)	1 2 3 4 5 6 7	101161 Limitation on Capacity (a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license.... This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Director will discuss obtaining a toddler component option to remain in compliance. If a toddler component is not obtained the Director will make a plan to keep children separated. LPA Hunter provided facility with a checklist to obtain a Toddler Component.
	8 9 10 11 12 13 14	Based on interviews conducted it was revealed that older children from the infant side are commingled with younger children from the preschool side. This is an immediate health and safety risk to children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Justin L Denton	TELEPHONE: (916) -92-0269
LICENSING EVALUATOR NAME: Chayntel Hunter	TELEPHONE: (916) 917-8620
LICENSING EVALUATOR SIGNATURE:	DATE: 11/10/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/10/2021

LIC9099 (FAS) - (06/04)

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