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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 581376434
Report Date: 01/24/2022
Date Signed: 01/24/2022 12:07:56 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/14/2021 and conducted by Evaluator Kirk Marks
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20211014092031
FACILITY NAME:WEE R' CRUSADERS PRESCHOOLFACILITY NUMBER:
581376434
ADMINISTRATOR:QUINTANA, RACHELFACILITY TYPE:
850
ADDRESS:5736 ARBOGA ROADTELEPHONE:
(530) 742-3040
CITY:OLIVEHURSTSTATE: CAZIP CODE:
95961
CAPACITY:70CENSUS: DATE:
01/24/2022
UNANNOUNCEDTIME BEGAN:
11:10 AM
MET WITH:Marci Dena, DirectorTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Facility failed to report incident.
INVESTIGATION FINDINGS:
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On 1/24/2022 at 11:10am Licensing Program Analyst (LPA) Kirk Marks conducted a subsequent complaint investigation inspection to the facility for the purpose of delivering complaint findings. It was alleged that the facility failed to report an incident in which a child was injured while in care to the child’s authorized representative. On 10/15/2021 at 2:30pm LPA conducted an initial investigation at the facility and met with facility director, Rachel Quintana. The director stated knowing of the injury and stated that it occurred while the child was working with a speech therapist at the facility. The director said the facility was informed of the injury at the end of the day by the speech therapist but had not observed the injury on the child. The director believed that the speech therapist would report the injury to the authorized representative, since it occurred while the child was in session with the therapist. The child was still in care at the facility when the injury occurred and therefore it was the facility’s responsibility to inform the authorized representative of the injury.

(Continued on page 2)
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Kirk MarksTELEPHONE: (530) 895-5045
LICENSING EVALUATOR SIGNATURE:

DATE: 01/24/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20211014092031
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: WEE R' CRUSADERS PRESCHOOL
FACILITY NUMBER: 581376434
VISIT DATE: 01/24/2022
NARRATIVE
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(continued from page 1)

Based on the interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations (Title 22) is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview was conducted. The notice of site visit must be posted for 30 days.
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Kirk MarksTELEPHONE: (530) 895-5045
LICENSING EVALUATOR SIGNATURE:

DATE: 01/24/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 13-CC-20211014092031
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: WEE R' CRUSADERS PRESCHOOL
FACILITY NUMBER: 581376434
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/24/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/24/2022
Section Cited
CCR
101212(f)
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Upon the occurrence, during the operation of the child care center any injury to any child that requires medical treatment, a report shall be made to the child’s authorized representative.
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Facility director has provided guidance for all staff regarding injuries that occur to children who are in care at the facility and reporting requirements. This citation will be cleared as of this date, 1/24/2022.
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This requirement was not met as evidenced by; based on interviews it was determined that the facility failed to report an injury which occurred to a child to the child's authorized representative. This is a potential health and safety risk to children in care
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Kirk MarksTELEPHONE: (530) 895-5045
LICENSING EVALUATOR SIGNATURE:

DATE: 01/24/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/24/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3