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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 585405073
Report Date: 11/24/2021
Date Signed: 11/30/2021 08:33:01 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/19/2021 and conducted by Evaluator Bianca Mendez
COMPLAINT CONTROL NUMBER: 13-CC-20211019135625
FACILITY NAME:MENDOZA, OFELIA FAMILY CHILD CARE HOMEFACILITY NUMBER:
585405073
ADMINISTRATOR:MENDOZA, OFELIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 743-6715
CITY:OLIVEHURSTSTATE: CAZIP CODE:
95961
CAPACITY:14CENSUS: 8DATE:
11/24/2021
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Ofelia MendozaTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Child was provided medication without authorized representative permission.
INVESTIGATION FINDINGS:
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On 11/24/21 at 12:00pm, Licensing Program Analyst (LPA) Mendez conducted an unannounced complaint inspection and met with licensee Ofelia Mendoza. It was alleged that child was provided medication without authorized representative permission.
The licensee was interviewed on 10/21/21 at 11:00am and denied the allegation and stated that it is not true and does not give medication to children without parent's permission and a doctor's note. LPA Mendez asked licensee if she had given any children vitamins and licensee stated that she does not give children vitamins and has given children Pediasure to drink.
LPA Mendez interviewed four parents (P1-P4) on 10/21/21 and 10/25/21. LPA Mendez asked four parents if licensee gave children medication without their consent, three out of four parents stated no. Parent (P1) stated that licensee gave children medication to sleep. LPA Mendez asked four parents if licensee ever gave medication to children without their consent three out of four parents stated no. Parent (P1) stated that licensee did not have give their consent for licensee to give children C1 or C2 any medication.
continued 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Bianca MendezTELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:

DATE: 11/24/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/24/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20211019135625
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: MENDOZA, OFELIA FAMILY CHILD CARE HOME
FACILITY NUMBER: 585405073
VISIT DATE: 11/24/2021
NARRATIVE
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LPA Mendez asked parents (P1-P4) if licensee gave their children vitamins without their consent three out of four parents stated no. Parent (P1) stated that melatonin may have been given to child (C1), she stated C1 was lethargic at pick. LPA Mendez asked parents (P1-P4) if they had any concerns regarding licensee, four out of four parents stated no.

During the visit LPA Mendez observed that licensee keeps medication in a cabinet located in the kitchen, the kitchen is inaccessible to children with the use of a baby gate. LPA Mendez toured the daycare room and observed 8 children present during the visit.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Bianca MendezTELEPHONE: (530) 895-4357
LICENSING EVALUATOR SIGNATURE:

DATE: 11/24/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/24/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2