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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 585407073
Report Date: 06/22/2022
Date Signed: 06/22/2022 11:06:59 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/14/2022 and conducted by Evaluator Kirk Marks
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20220314172107
FACILITY NAME:MARTINEZ, LAUREL FAMILY CHILD CARE HOMEFACILITY NUMBER:
585407073
ADMINISTRATOR:MARTINEZ, LAURELFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 960-8343
CITY:PLUMAS LAKESTATE: CAZIP CODE:
95961
CAPACITY:14CENSUS: DATE:
06/22/2022
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Licensee, Laurel MartinezTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Day care child was forced to lay down for entire nap period
Parents were not allowed to pick up day care children while in care.
INVESTIGATION FINDINGS:
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On 6/22/2022 at 10:30an Licensing Program Analyst (LPA) Kirk Marks conducted a subsequent complaint investigation inspection to the family child care home for the purpose of delivering complaint findings. It was alleged that child was forced to lay down quietly on nap pad for entire nap period. It was also alleged that parents are not allowed to pick up children during the nap time and will not be allowed into the family child care home during that time. LPA met with licensee, Laurel Martinez, on 3/22/2022 and discussed the allegations. Licensee stated that children are required to take naps or lay down quietly for the nap time that licensee has designated. Licensee said that all children in care take nap time from 12:30pm to 3:00pm every day. Licensee also said that she doesn’t allow parents to pick up children during that time because it interferes with children during the nap time. LPA requested and received a copy of the admission agreement that is provided by licensee for parents on 3/22/2022.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Kirk MarksTELEPHONE: (530) 895-5045
LICENSING EVALUATOR SIGNATURE:

DATE: 06/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20220314172107
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: MARTINEZ, LAUREL FAMILY CHILD CARE HOME
FACILITY NUMBER: 585407073
VISIT DATE: 06/22/2022
NARRATIVE
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(continued from page 1)

The agreement states that parents are not allowed to drop off or pick up children during nap time between 12:30pm and 3:00pm and that licensee will not open the door for parents if they come to the home during this time. The agreement also states that children are highly encouraged to stay on beds during the duration of nap time and that the caregiver may terminate care if any napping issue cannot be solved. LPA conducted telephone interviews with three parents (P1, P2, and P3) Two of the three parents interviewed expressed concerns about the nap time and felt they would have to look into finding another provider as their children were finding it difficult to nap or lay down quietly for the entire nap time. Based on the statements by licensee and record review, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.
Appeal rights were provided and exit interview was conducted.
The notice of site visit must be posted for 30 days.
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Kirk MarksTELEPHONE: (530) 895-5045
LICENSING EVALUATOR SIGNATURE:

DATE: 06/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 13-CC-20220314172107
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: MARTINEZ, LAUREL FAMILY CHILD CARE HOME
FACILITY NUMBER: 585407073
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/22/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/29/2022
Section Cited
CCR
102423(a)(4)
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Personal Rights: Each child receiving services from a family child care home shall have the right to be free from actions of a punitive nature, including interference with sleeping.
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Licensee agrees to rewrite the admission agreement for parents in order to comply with regulations and submit edited agreement to LPA by 6/29/2022. Also proof that parents of children in care have received the edited agreement.
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This requirement is met not as evidenced by: Based on interviews and record review the licensee failed to ensure children’s personal rights were being met by not providing activities to children unable to nap and forcing children to lay on nap pad for entire nap period which poses a potential health, safety or personal rights risk to children in care.
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Type B
06/29/2022
Section Cited
HSC
1596.857(a)
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Rights of parent or guardian to inspect facility without advance notice, Upon presentation of identification, the responsible parent or guardian of a child receiving services in a child day care facility has the right to enter and inspect the facility without advance notice during the normal operating hours of the facility or at any time that the child is receiving services in the facility.
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Licensee agrees to rewrite the admission agreement for parents in order to comply with regulations and submit edited agreement to LPA by 6/29/2022. Also proof that parents of children in care have received the edited agreement.
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Based on interviews and record review the licensee failed to ensure parents rights were being met by not allowing parents to enter the facility without advanced notice during nap time.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Kirk MarksTELEPHONE: (530) 895-5045
LICENSING EVALUATOR SIGNATURE:

DATE: 06/22/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/14/2022 and conducted by Evaluator Kirk Marks
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20220314172107

FACILITY NAME:MARTINEZ, LAUREL FAMILY CHILD CARE HOMEFACILITY NUMBER:
585407073
ADMINISTRATOR:MARTINEZ, LAURELFACILITY TYPE:
810
ADDRESS:1405 ROARING CAMP CT.TELEPHONE:
(916) 960-8343
CITY:PLUMAS LAKESTATE: CAZIP CODE:
95961
CAPACITY:14CENSUS: DATE:
06/22/2022
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Licensee, Laurel MartinezTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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2
3
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5
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9
Day care child was handled in a rough manner while in care.
INVESTIGATION FINDINGS:
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On 6/22/2022 at 10:30an Licensing Program Analyst (LPA) Kirk Marks conducted a subsequent complaint investigation inspection to the family child care home for the purpose of delivering complaint findings. It was alleged that child (C1) was held down by the child’s ankles during nap time in order to keep the child down until nap time was over for all the children. LPA met with licensee, Laurel Martinez, on 3/22/2022 and discussed the allegation. Licensee denied that the allegation happened. LPA also conducted an interview with the facility assistant who also denied the allegation occurred. LPA was not able to conduct an interview with C1 as phone calls were not returned to LPA for an interview. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.
Appeal rights were provided and exit interview was conducted.
The notice of site visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Megan AvilesTELEPHONE: (530) 895-5984
LICENSING EVALUATOR NAME: Kirk MarksTELEPHONE: (530) 895-5045
LICENSING EVALUATOR SIGNATURE:

DATE: 06/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 4