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Welcome to the Department of Social Services Home Care Aide Registry
This website provides individuals with the ability to check the status of a Home Care Aide (HCA) who is listed on the Home Care Aide Registry. Before registration approval, an individual must complete a criminal background check process administered by the California Department of Social Services. Certain features of the Home Care Aide process have migrated to the new Guardian system; please see below for the updated process.

Note: This site requires IE version 11 or newer, modern versions of Chrome, Firefox, or Safari in order to properly process your transactions. Please enable cookies in your browser. JavaScript must also be enabled. In addition, a PDF viewer is needed to download and edit the PDF forms from this site.

Using This Site


The Registry is used primarily for the Search function:
  • Search: An individual can search the status of a registered Home Care Aide or Home Care Aide applicant by entering the Home Care Aide’s first name, last name, and Personnel identification number (PER ID / HCA ID).

Using the New Guardian Site


The new Guardian system has replaced the following functions: Online Registration, Online Renewal, and Online Opt-In/Out Preferences.
  • Registration: A Home Care Aide applicant can now submit and pay for an online application to be listed on the Home Care Aide Registry via the new Guardian Application Portal. An account will need to be created to submit and update your Home Care Aide details.
  • Renewal: Home Care Aide registration is valid for a two (2) year period. On or before expiration of registration, a registered Home Care Aide can request renewal of their registration and pay renewal fees online via the new Guardian Application Portal. If an account has not already been created in Guardian, one will need to be created in order to submit a renewal application and fee online.
  • Opt-In/Out: A Home Care Aide may change their opt-preference of having their name and telephone number(s) shared with labor organizations via their account settings in the new Guardian Portal. There will no longer be a need for a Personal Identification Number (PIN) in order to update these preferences; however, an account will need to be created in Guardian in order to update opt-preferences online.

Submitting a Manual Application or Renewal


  • Individuals who prefer to submit a manual Home Care Aide application or renewal can do so by accessing the printable documents found within the Registration and Renewal tabs (above). Instructions for submitting an application or renewal manually are contained within the documents, and fees would need to be paid by check or money order.

Further Assistance


If you require further assistance or explanation on how to use this site, you may contact the HCSB Customer Service by phone at 1-877-424-5778 or by email at HCSB@dss.ca.gov. If you require further assistance or explanation on how to use the new Guardian site, please email at Guardian@dss.ca.gov.