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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 010201132
Report Date: 07/09/2026
Date Signed: 07/09/2026 11:41:43 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/02/2026 and conducted by Evaluator Indira Loza
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260402142914
FACILITY NAME:FIRST COVENANT TREEHOUSE PRESCHOOLFACILITY NUMBER:
010201132
ADMINISTRATOR:NIENU, JANFACILITY TYPE:
850
ADDRESS:4000 REDWOOD ROADTELEPHONE:
(510) 531-0320
CITY:OAKLANDSTATE: CAZIP CODE:
94619
CAPACITY:107CENSUS: 67DATE:
07/09/2026
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Jan NienuTIME COMPLETED:
11:55 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are not preventing children from engaging in inappropriate behaviors towards other children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 9, 2026 at 8:45am Licensing Program Analyst (LPA) Indira Loza arrived at the facility to deliver the findings of the allegation listed above. Present during today's visit were Director Jan Nienu, 67 preschoolers, and 15 staff. LPA toured the daycare for a Health and Safety check.

During the course of the investigation LPA conducted observations, interviews, and reviewed documents. The complainant alleges that the staff do not provide adequate supervision which has resulted in children engaging in inappropriate behaviors in the bathroom. Based on interviews and observations, it was determined that the staff are supervising the children while they are using the bathroom. There is conflicting information regarding the above allegation. Therefore, the allegation is unsubstantiated, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Exit Interview conducted. Report reviewed with Director Jan Nienu.
Notice of Site Visit provided and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Indira Loza
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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