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13 | On 6/6/2022 at 1:15PM, Licensing Program Analysts (LPAs), L. Hall and L. Fici arrived unannounced to deliver complaint findings for the allegation above. LPAs met with Menchie Matalang, Caregiver and explained the reason for the visit. LPA L. Hall spoke with Administrator, Imelda De Leon via telephone and approval was given for caregiver to sign documents.
During the course of the investigation LPA L. Hall interviewed staff. LPA was not able to interview Client 1 (C1) due to C1 no longer resides at the facility and whereabouts are unknown. LPA reviewed incident report 5/12/2020 which stated police arrived for incident that occured on 5/8/2020 and that C1 refused to do COVID protocols when returning to the facility. LPA did not receive any requested documents from facility.
Continued on LIC9099C. |