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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013412308
Report Date: 04/24/2026
Date Signed: 04/24/2026 01:03:43 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/12/2026 and conducted by Evaluator Paulita De La Cruz
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260312084522
FACILITY NAME:FOOTHILL SQUARE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
013412308
ADMINISTRATOR:GLORIA SPANN-LESLIEFACILITY TYPE:
850
ADDRESS:10700 MACARTHUR BLVD # 10TELEPHONE:
(510) 553-9926
CITY:OAKLANDSTATE: CAZIP CODE:
94605
CAPACITY:70CENSUS: 51DATE:
04/24/2026
UNANNOUNCEDTIME BEGAN:
10:47 AM
MET WITH:Amal Wahba, School Readiness CoordinatorTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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9
Personal Rights - Child sustained an unexplained injury
INVESTIGATION FINDINGS:
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Today, 4/24/2026 at 10:47AM, Licensing Program Analyst (LPA) Paulita De Cruz met with School Readiness Coordinator, Ms. Amal Wahaba to deliver the finding for the above complaint allegation. Fifty-one (51) preschool children and 12 teachers were present during this visit.

An allegation was made that a "child sustained an unexplained injury." Based on staff interviews and record review conducted during the course of the investigation, it was determined a child-on-child incident occured in the play yard where one child scratched another child on the neck area. The preponderance of evidence standard has been met, therefore this allegation was found to be SUBSTANTIATED. Title 22, Section 101223(a)(1) was cited during today's visit. See LIC9099-D for one Type B citation.

Exit interiview was conducting with facility representative, Ms. Wahaba, and a copy of this report and Appeal Rights were provided. The Notice of Site Visit form was provided and must be posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Paulita De La Cruz
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 02-CC-20260312084522
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: FOOTHILL SQUARE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 013412308
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/24/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/08/2026
Section Cited
CCR
101223(a)(2)
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7
101223(a)(2) Personal Rights: (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
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The center will plan to conduct an all staff training on personal rights to ensure non-recurrence of incident(s) of this nature. A plan and agenda must be sent to LPA De La Cruz no later than 5/8/2026 via email at paulita.delacruz@dss.ca.gov.
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This regulation has not been met as evidenced by:Based on staff interviews and record review conducted during the course of the investigation, it was determined a child-on-child incident occured during in the play yard where one child scratched another child on the neck area.
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CCR
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Paulita De La Cruz
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/12/2026 and conducted by Evaluator Paulita De La Cruz
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20260312084522

FACILITY NAME:FOOTHILL SQUARE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
013412308
ADMINISTRATOR:GLORIA SPANN-LESLIEFACILITY TYPE:
850
ADDRESS:10700 MACARTHUR BLVD # 10TELEPHONE:
(510) 553-9926
CITY:OAKLANDSTATE: CAZIP CODE:
94605
CAPACITY:70CENSUS: 51DATE:
04/24/2026
UNANNOUNCEDTIME BEGAN:
10:47 AM
MET WITH:Amal Wahba, School Readiness CoordinatorTIME COMPLETED:
03:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Neglect/Lack of Supervision - Staff are not providing sufficient supervision resulting in children hurting each other
INVESTIGATION FINDINGS:
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12
13
Today, 4/24/2026 at 10:47AM, Licensing Program Analyst (LPA) Paulita De Cruz met with School Readiness Coordinator, Ms. Amal Wahaba to deliver the finding for the above complaint allegation. Fifty-one (51) preschool children and 12 teachers were present during this visit. An allegation was made that "staff are not providing sufficient supervision resulting in children hurting each other."

Based on staff interviews and record review conducted during the course of the investigation, it was determined that a child-on-child incident occured in the play yard where one child scratched another child on the neck area. Two (2) teachers present in the yard failed to see or intervene, causing one child to be injured. The preponderance of evidence standard has been met, therefore this allegation was found to be SUBSTANTIATED. Title 22, Section 101229(a)(1) was cited during today's visit. See LIC9099-D for one Type B citation. Exit interiview was conducting with facility representative, Ms. Wahaba, and a copy of this report provided.
The Notice of Site Visit form was provided and must be posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Paulita De La Cruz
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 02-CC-20260312084522
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: FOOTHILL SQUARE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 013412308
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/24/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/08/2026
Section Cited
CCR
101229(a)(1)
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7
101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs.(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation.
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The center will plan to conduct an all staff training on responsibility for providing care and supervision to ensure non-recurrence of incident(s) of this nature. A plan and agenda must be sent to LPA De La Cruz no later than 5/8/2026 via email at paulita.delacruz@dss.ca.gov.
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This regulation has not been met as evidenced by:Based on staff interviews and record review conducted during the course of the investigation, it was determined a child-on-child incident occured in the play yard where one child scratched another child on the neck area. Two teachers present in the play yard failed to see the children.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Paulita De La Cruz
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4