013412601-7-1-2026-52-CC-WNOA-DVXT3W-20260713142258

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 013412601
Report Date: 07/01/2026
Date Signed: 07/01/2026 12:35:26 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/24/2026 and conducted by Evaluator Randy Miranda

PUBLIC

COMPLAINT CONTROL NUMBER: 52-CC-20260624094359

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	013412601
ADMINISTRATOR:	GEMIGNANI-STEARNS, IDA		FACILITY TYPE:	850
ADDRESS:	38700 PASEO PADRE PARKWAY		TELEPHONE:	(510) 796-0888
CITY:	FREMONT	STATE: CA	ZIP CODE:	94536
CAPACITY:	126	CENSUS: 27	DATE:	07/01/2026
		UNANNOUNCED	TIME BEGAN:	10:10 AM
MET WITH:	Rachita Bhandari and Maria Aceves		TIME COMPLETED:	12:30 PM

ALLEGATION(S):

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9

Personal Rights - Staff do not ensure that children will not bite other children.

INVESTIGATION FINDINGS:

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On July 1, 2026, at 10:10AM, Licensing Program Analyst (LPA) Randy Miranda met with Site Director Rachita Bhandari and Assistant Director Maria Aceves to deliver the findings from a complaint investigation for the above allegation. LPA toured the facility and obtained a copy of the facility roster. Present for the inspection was the site director, assistant director, 7 teachers, 1 kitchen staff, and 27 children in care (11 infants and 16 toddlers).
Based on interviews, observations, and a review of records, there is insufficient evidence to support the allegation that staff do not ensure that children are prevented from biting other children. The investigation confirmed that a biting incident occurred; however, the evidence did not establish that it resulted from a lack of care or supervision. Although the allegation may have happened or may be valid, there is not a preponderance of evidence to prove whether the alleged violation did or did not occur. Therefore, the allegation is UNSUBSTANTIATED.
A notice of site visit was given and must remain posted for 30 days. Appeal Rights provided.
Exit interview conducted and report was reviewed with Site Director Rachita Bhandari and Assistant Director Maria Aceves.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Randy Miranda
LICENSING EVALUATOR SIGNATURE:	DATE: 07/01/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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