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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013412605
Report Date: 07/29/2025
Date Signed: 07/29/2025 04:42:26 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/25/2025 and conducted by Evaluator Jaleesa Jackson
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20250625105958

FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
013412605
ADMINISTRATOR:LINDSAY ANDERSONFACILITY TYPE:
850
ADDRESS:3760 BROCKTON DRIVETELEPHONE:
(925) 846-1240
CITY:PLEASANTONSTATE: CAZIP CODE:
94588
CAPACITY:96CENSUS: 39DATE:
07/29/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Julieta PerezTIME COMPLETED:
05:00 PM
ALLEGATION(S):
1
2
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9
Staff failed to provide appropriate healthful accommodations following an injury to a child in care
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
8
9
10
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12
13
On 7/29/2025 at 2:00PM, Licensing Program Analyst (LPA) Jaleesa Jackson met with Facility Representative Julieta Perez to deliver the finding of a complaint filed against the Child Care Center (CCC) regarding the allegation staff failed to provide appropriate healthful accommodations following an injury to a child in care. Present for the inspection were 39 preschool aged children and 4 fingerprint cleared staff.

Based on interviews conducted, the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegation is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days.

Appeal Rights were given and discussed. An exit interview was conducted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Jaleesa Jackson
LICENSING EVALUATOR SIGNATURE:

DATE: 07/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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