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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013414016
Report Date: 12/30/2024
Date Signed: 12/30/2024 01:54:08 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/07/2024 and conducted by Evaluator Janai McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20241007081651
FACILITY NAME:LOPEZ, ROSA & ALEGRIA, ADANFACILITY NUMBER:
013414016
ADMINISTRATOR:LOPEZ, ROSAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 261-2776
CITY:OAKLANDSTATE: CAZIP CODE:
94601
CAPACITY:14CENSUS: 3DATE:
12/30/2024
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Rosa LopezTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff yell at children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 12/30/24 at 8:30 AM, Licensing Program Analyst (LPA) Janai McClain arrived unannounced to deliver findings on a complaint investigation and met with licensee Rosa Lopez. Present in care were 3 infants. There was one fingerprint cleared assistant present.

During the investigation, LPA conducted facility inspection, observations, record review, interviews, and obtained documents. During interviews LPA received conflicting information and is not able to determine if a child's personal rights were violated while in care. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated.

Exit interview conducted. Report and Appeal Rights provided. Notice of site visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Janai McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 12/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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